Job Description
DescriptionThe Oncology Nurse Navigator coordinates the care in a timely and efficient manner,
identifying and eliminating barriers to care. The Nurse Navigator is a consistent care coordinator
throughout the continuum of care and is able to assess the physical, psychological and social needs
of the patient enhancing patient outcomes, increasing satisfaction and reducing cost of care. This
nurse functions as an expert communicator over the telephone or in person, providing timely,
appropriate advice and/or guidance to patients who seek assistance with health care issues. Performs
patient assessment/reassessment with the goal of transitioning the patient to the right level of
care, based on their individual needs. It is a complex role requiring flexibility and independent
decision making as well as multi-focal collaboration. Navigation involves ranking client's health
problems according to their urgency, educating and advising clients, and making safe, effective and
appropriate dispositions according to protocols, either in person or by telephone. Demonstrates
compassionate and caring manner with clients in person and over the phone. Additionally, the
Oncology Nurse Navigator functions as a patient advocate facilitating accessibility to care and
promotes optimal patient-centered care that supports and empowers individuals, respects individual
choices and meets health care needs of patients. Nurse participates in the care of patients through
direct patient visits, patient education, phone calls, testing, and office procedures. Collaborates
with the providers and staff in the coordination and management of patient care.RequirementsMINIMUM
QUALIFICATIONS:
EDUCATION: Registered Nurse, BSN in Nursing, preferred.
CERTIFICATION/LICENSES:
Current New Mexico Nursing License. Current BLS certifications issued by the American Heart
Association required.
SKILLS:
* Considerable knowledge of health care facilities, policies and
issues, and of the full spectrum of community patient care services
* Considerable knowledge of
health care and social management principles
* Ability to coordinate various functions and
activities for maximum cooperation and integration of services providers and persons receiving care
within a clinic for continuum of care services
* Ability to direct, instruct and advise staff, and
to receive and effectively react to day-to-day problems
* Ability to utilize strong communication
skills, both written and oral, and effectively demonstrate an interactive style of care
coordination
* Ability to understand and implement sensitivity and culture of care measures
appropriate to a diverse population
* Ability to work with various levels of the CHRISTUS
organization including clinical, financial, administrative and medical staff.
* Triages calls
received from patient or families. Addresses issues directly when within scope of practice using
protocols where appropriate in a timely manner.
* Makes appropriate and independent / collaborative
decisions for selecting specific triage plan.
* Documents all interactions with patients and
providers when medical direction is given.
* Develop and document patient plan of care in the
Electronic Medical Records system(s)
* Assists in the development, maintenance, and delivery of
individual treatment summaries and care plans for patients in accordance with
applicable
standards, policies, procedures, and guidelines within the Oncology Service Line.
* Participates in
committee work and data collection and analysis for survivorship program.
* Maintain knowledge of
current practices in oncology, nursing, and healthcare
EXPERIENCE: Minimum of 5 years of experience
in a health care setting and related experience with quality, care coordination and oncology
preferred.
NATURE OF SUPERVISION: -Responsible to: Clinical Nurse Manager, Medical
Oncology
ENVIRONMENT: - Bloodborne pathogen Multiple settings and variable unpredictable situations
including inpatient, specialty and primary care settings
PHYSICAL REQUIREMENTS: Ability to move
around settings of care. Requires close work, good vision, dexterity to write as well as to use
computer keyboard. Ability to handle stressful situations. Most possess and demonstrate excellent
customer service skills.
Additional Information:
- Specialty: RN
- Location: 1672 Hospital DrSanta Fe, New Mexico 87505
- Contact:
About the Company:
CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of
more than 600 services and facilities, including more than 60 hospitals and long-term care
facilities, 350 clinics and outpatient centers, and dozens of other health ministries and
ventures.
Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and
the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing
ministry of Jesus Christ.
To support our healthcare ministry, CHRISTUS Health employs approximately
45,000 Associates and has more than 15,000 physicians on staff who provide care and support for
patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United
States.
EXTENDING THE HEALING MINISTRY OF JESUS CHRIST
We are inspired by our mission, vision and
core values to deliver compassionate, high quality health care, improving the health of the
communities we serve. Above all, we are committed to providing our customers and their family
members with a truly unique healing experience, one that embodies our values and respects the
dignity and worth of each person. Creating a health care system that is truly excellent in all areas
is an ongoing effort.