332 - System Administrator II

Who we are

COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top quality support. Designated as a Top Workplace in Connecticut and a National Great Place to Work, COCC recognizes employees as the core of our success! COCC offers a progressive training program to support employees in personal and professional development.

What we need

We are currently seeking a System Administrator II to join our Windows Technology Services Group. The ideal candidate will assist with Infrastructure patching, maintenance and troubleshooting. This position is responsible for keeping Windows Operating Systems and 3rd party applications up to date and in compliance with security controls and compliance requirements.

What's in it for you

COCC offers a unique and collaborative experience as you grow your career with us and all of the benefits you'd expect from an award-winning employer plus:

• A hybrid schedule allowing you the flexibility to balance your work/life needs
• A customized training plan to successfully onboard you through your first year
• A robust employee training and development program aligned with career pathing objectives
• Generous PTO offering as well as competitive pay and benefits
• On-site fitness center / off-site fitness/wellness reimbursement
• Tuition Reimbursement
• One-on-one career coaching
• Financial planning assistance with certified professionals
• Fun employee events such as company outings, trivia, sports leagues wellness events
• Peer recognition programs

What you'll do:

• Ensure all Windows Systems and 3rd Party applications are patched and up to date and in compliance as required by Security
• Coordinate with various application owners to update and address security vulnerabilities within applications
• Responsible for system compliance as it relates to Windows Server Infrastructure (Windows Server 2016, 2019 and 2022)
• Responsible for system compliance as it relates to Windows Desktop Infrastructure (Windows 10 and 11)
• Update software on Desktops/Laptops/Servers to address Vulnerabilities and EOL versions
• Evening and Weekend work required in order to address patching needs as required by SLAs
• Perform post patching diagnose/troubleshooting to determine root cause as needed
• Implement and maintain security controls on Windows Servers and Desktops
• Develop and maintain accurate documentation of processes, standards and baselines across Windows Servers & Desktops along with generating status updates where required

Required Qualifications:

• Bachelor's Degree in Computer Science or related experience
• Two to five years of Corporate IT / Network Support experience with solid technical troubleshooting abilities
• Advanced knowledge of PowerShell scripting
• Previous experience with automation/patching using Microsoft System Configuration Manager (SCCM) / Microsoft Configuration Manager (MCM)
• In-depth understanding of Microsoft Operating Systems (Windows 10, 11 and Server 2016, 2019 and 2022)
• Demonstrated experience supporting workstations, windows servers and other IT systems in a mission critical environment
• Previous experience patching Windows Desktops & Servers
• Experience patching Windows Operating Systems and 3rd Party Applications (Java, Flash, etc)
• Experience packaging software for distribution to corporate PCs/Servers
• Excellent communication / documentation skills
• Strong attention to detail

Nice to Have's (Not Required):

• Previous experience with products such as Tenable is a strong plus.
• Previous experience with CIS Benchmarks is a strong plus
• Experience working in a Virtualized environment using VMware vSphere
• Extensive experience with ADDS, GPOs, DHCP, DFS-R, DNS, etc

The salary range for this position is $61,200 - 86,700 annually.

Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and CT Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Accessibility - If you're a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing [email protected]. Please specify the help you need and we'll be happy to get back to you!