Job Description
DescriptionSummary:
The RN Supervisor is accountable for supervising the delivery of high-quality,
cost-effective care to patients. Responsible in assisting the Director for analyzing, planning,
implementing, evaluating, and communicating processes and programs which enhance, strengthen and
integrate the services comprising the nursing department. Responsible for participation in the
development and implementation of the service line strategic business plans; and for creating an
environment, which continuously supports improvement of operational, financial, and clinical
components.
Assumes primary responsibility for effective supervision of nursing activities of
assigned area(s). Assists management of financial and human resources to ensure services meet
established quality and productivity standards. Provides feedback and assistance concerning
customer satisfaction, staff development, and associate performance and satisfaction.
The Supervisor
is responsible for the daily operations of a Nursing department on a 24-hour basis. The Supervisor
collaborates with other clinical and ancillary departments to meet organizational and
department-specific Quality and Safety Measures, Community Values, Business Literacy, and Service
Excellence goals.
A6 is a 27-bed fast paced unit. We provide care for cardiac patients who have
undergone a cardiac intervention from the cath lab which includes stent placement, pacemaker
placement, and diagnostic angiograms. We also care for the patients who have chosen to undergo
Watchman and Mitraclip procedures. We manage patients with congestive heart failure, NSTEMI, STEMI,
pre-CABG, and peripheral vascular occlusions. We do have patients with cardiac drips and also take
medical-surgical overflow patients from the ER. We have a strong working relationship with our
cardiologists and hospitalists. A6 has a dedicated team that is known for delivering exceptional
high-quality patient care together with outstanding customer service.
Responsibilities:
Meets
expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader
of Leaders.Implementing and monitoring programs and practices for the delivery of safe and efficient
quality nursing care for patients and their families.Ensuring consistent application of nursing
services policies and standards throughout the organization.Monitoring patient outcomes and quality
and effectiveness of nursing care.Overseeing the performance of teams; identifying and addressing
staff training and development needs.
Standard I. Human Resources Management
Evaluates and
specifies the critical resources required to accomplish the team's objectives.Initiates requests for
required resources based on staff competency with patient acuity.Allocates team resources
responsibly and equitably within the scope of labor laws.Discovers opportunities to improve resource
utilization.Implements changes in role consistent with scope of practice.Anticipates and plans for
admission/discharge/transfer needs to facilitate patient flow.Resolves conflicts in a wide variety
of situations, such as workload or resource allocation, patient and family concerns, patient
through-put and capacity needs, associate engagement challenges, etc.Adjusts management and personal
style to fit the needs of different people and different situations.Explores motivational factors
and tailor's motivational efforts to individual needs and situations for the department.Conducts
evaluations on personnel performance at the workplace and recommends improvement plans.Coaches
others on operating personnel management systems and their processes.Manages day-to-day labor needs
by maintaining optimum staffing levels.
Standard II. Relationship Management and Influencing
Behaviors
Applies principles of crisis management to identify issues that require immediate
attention, handle situations as necessary, and manage conflict.Mentors and coach's staff.Encourages
participation in professional organization.Embraces principles of self-awareness.Fosters a healthy
work environment and encourages stress management.Promotes Diversity and team dynamics and
understands the components of cultural competence as they apply to the workforce.Capitalizes on
differences and maintains an environment of fairness to foster highly effective work
groups.
Standard III. Performance Improvement/Safe Practice/Quality Care/Regulations
Assesses
customer and patient satisfaction while developing and implementing strategies to address
satisfaction issues.Provides direct service to internal or external customers and facilitates the
resolution of customer problems, issues, or concerns.Monitors and promotes workplace safety
requirements resulting in positive patient outcomes.Supports nursing research and quality
improvement activities.Provides evidence-based nursing care.Promotes and communicates patient
information effectively across the continuum of care.
Standard IV. Leadership
Serves as a leader of
patient care.Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free
rein, etc.Demonstrates leadership qualities: intelligence, influence, determination, integrity,
confidence.Manages own behaviors during interactions, such as feedback giving, to shape workplace
events.Utilizes positive reinforcement to motivate and attain desired behaviors; increases
productivity.
Clinical Performance Improvement
Shares experiences with process performance
improvements across multiple areas.Recognizes recurring and difficult problems and explores new or
innovative solutions.Leverages technology to facilitate the sharing of clinical performance or
outcomes data.Creates mechanism for ensuring quality and performance measures are understood and
valued by nursing staff.Implements and supports improvement initiatives at the unit level.
Clinical
Policies and Standards
Monitors different types of clinical practice to ensure compliance with
standards and their impact on the organization.Informs others on advanced clinical standards and
policies across medical specialties.Collaborates with other functions in establishing and
documenting joint standards.Participates in the development of clinical policies and
practices.
Healthcare Policy and Ethics Compliance
Shares experiences with addressing diverse
problems in healthcare policy compliance.Demonstrates best practices for dealing with complex
compliance or non-compliance situations.Guides others in making correct decisions when faced with
ethical dilemmas.Supports and coaches on mechanisms that encourage attention to compliance issues,
all clinical activities.
Healthcare Regulatory Environment
Implements programs as needed to comply
with diverse healthcare laws or regulations.Monitors regulatory compliance of all healthcare
practices in preparation for external audits to ensure no violations.
Job
Requirements:
Education/Skills
Bachelor of Science Degree in Nursing required for Magnet
facilities, otherwise preferred.
Experience
2 years of clinical patient care experience in a
relevant setting.
Previous Lead or Supervisor experience overseeing work of assigned units,
preferred.
Previous healthcare management experience preferred.
Licenses, Registrations, or
Certifications
BLS required.
RN License in state of employment or compact.
Work
Schedule:
Varies
Work Type:
Full Time
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Additional Information:
- Specialty: RN
- Location: 600 Elizabeth StreetCorpus Christi, Texas 78404
- Contact:
About the Company:
CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of
more than 600 services and facilities, including more than 60 hospitals and long-term care
facilities, 350 clinics and outpatient centers, and dozens of other health ministries and
ventures.
Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and
the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing
ministry of Jesus Christ.
To support our healthcare ministry, CHRISTUS Health employs approximately
45,000 Associates and has more than 15,000 physicians on staff who provide care and support for
patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United
States.
EXTENDING THE HEALING MINISTRY OF JESUS CHRIST
We are inspired by our mission, vision and
core values to deliver compassionate, high quality health care, improving the health of the
communities we serve. Above all, we are committed to providing our customers and their family
members with a truly unique healing experience, one that embodies our values and respects the
dignity and worth of each person. Creating a health care system that is truly excellent in all areas
is an ongoing effort.