Patient Account Specialist - Patient Financial Services HB

DescriptionSummary: Responsible for the accurate collection and record-keeping of payments received for services rendered. May verify insurance. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.Responsible for accurately processing charge tickets as patients exit the facility.Reviews and codes tickets for accuracy and completeness, determine appropriate fees for services rendered, calculate totals, collect appropriate amount from patients, properly record information.Maintains appropriate levels of cash; balances cash drawer per company procedure; balances daily input of coding to the actual money or deposits.May be required to key charge information, including hospital or other satellite services, into on-line entry program.Participates with other staff to follow up on accounts until no balance or the account is turned over for collection. This will be performed within the guidelines of the collections policies.Refers patients to supervisor or Accounts Receivable representative for clarification or discussion of account and/or payment terms, within the guidelines of the collections policy.Operation and maintenance of credit and collection equipment. Maintains appropriate supplies inventory.Assists with coding and error resolution.Assists with patient education concerning insurance plan.May maintain files with referral slips, insurance and insurance waivers.May assist in the referral process.Follows the CHRISTUS guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).Maintains strict confidentiality.Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, environmental and infection control.Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS cultural diversity objectives.Supports and adheres to CHRISTUS Service Guarantee.Operates telephone, computer, copier, and fax machine, and 10 key calculators by touch.Has good math and communication skills.Performs other related work as required. Job Requirements: Education/Skills High school diploma or equivalent required. Experience One year of billing experience, including ICD9, CPT, and HCPCS coding in a healthcare organization is required. Licenses, Registrations, or Certifications None required.   Work Schedule: Varies Work Type: Full Time EEO is the law - click below for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925. Additional Information: - Specialty: Billing and Insurance Specialist - Location: 500 10th StreetAlamogordo, New Mexico 88310 - Contact: About the Company: CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ. To support our healthcare ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on staff who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States. EXTENDING THE HEALING MINISTRY OF JESUS CHRIST We are inspired by our mission, vision and core values to deliver compassionate, high quality health care, improving the health of the communities we serve. Above all, we are committed to providing our customers and their family members with a truly unique healing experience, one that embodies our values and respects the dignity and worth of each person. Creating a health care system that is truly excellent in all areas is an ongoing effort.