Exceptional Family Member Program Case Liaison

Summary The primary purpose of this position is to serve as the installation non-clinical case worker for the Exceptional Family Member Program (EFMP). Serves as a liaison to and works closely with health care professionals on provision of available services and resources at the command to ensure best possible care in accordance with community, national and Navy standards. Assists in identification of community resources. Learn more about this agency Requirements Conditions of Employment Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment. Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. Must be able to obtain and maintain a SECRET security clearance. A valid State driver's license is required to operate motor vehicles. Qualifications In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.In addition to the educational requirements outlined in the "Education" section of this announcement, candidates must also possess one year of experience working in a case management capacity with families who have members with special needs.The following Knowledge, Skills and Abilities are required for this position: Knowledge of the dynamics of Exceptional Family Member Program and local community resources for families enrolled in the program. Knowledge and understanding of requirements and operations of DoD and Department of the Navy (DON) Exceptional Family Member Program. Ability to work with military families. Knowledge of SECNAV and OPNAV policies and procedures. Ability and skillset to provide effective trainings and briefings. Ability to identify needs, trends, and performance measures to evaluate program effectiveness and provide recommendations for process improvements. Knowledge of military community support programs. Knowledge of federal and agency regulations, the specific organization's programs and missions, pertinent laws, regulations, and policies related to program/operations area in order to consider their impact on programs. Ability to effectively communicate both orally and in writing clearly, concisely, and effectively. Ability to analyze issues that identify best courses of action, determine potential organizational impacts, maintain awareness of barriers impeding mission accomplishment and recommend corrective actions. Ability to develop trusting helping relationships and work effectively with individuals and families from diverse racial, ethnic, religious, and socioeconomic backgrounds. Education A degree in behavioral or social science or related field appropriate to the position. OR A combination of education and experience that provided knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR Four years of appropriate experience that demonstrated acquired knowledge of one more or more of the behavioral or social sciences equivalent to a major in the field. Additional information Spouses of active duty military members of the Armed Forces may receive preference in hiring under this announcement if they are among the best qualified referred and are within reach of selection. Spouse Preference does not apply to NF 04 and NF 05 positions. Please clearly identify in your application that you are asking for spouse preference and complete the Request for Military Spouse Preference form and submit a copy of current PCS orders. Failure to submit current PCS orders with application will prevent spousal preference from being granted. Acceptance or declination of a regular full or part-time non-appropriated or appropriated fund position ends your ability to claim this preference. Some positions have special requirements. In these cases selection is tentative pending satisfactory completion of these requirements. Applicants may be required to provide proof of education, etc. All selections are contingent upon the obtaining of satisfactory employment reference checks. SELECTIVE SERVICE REQUIREMENT: If you are a male born after December 31, 1959 and at least 18 years of age, employment law (5 U.S.C. 3328) requires that you must register with the Selective Service System (military draft), unless you meet certain exemptions. If applicable, failure to register will prevent you from being considered for employment. To register, please visit the Selective Service web site at https://www.sss.gov/register/. When relocation expenses are authorized to perform a Permanent Change of Station (PCS) with the federal government, the IRS considers the majority of your entitlements to be taxable. Additional information: https://www.dfas.mil/CivilianEmployees/Civilian-Permanent-Change-of-Station-PCS/Tax-Information/. Public Trust is a type of background investigation, but it is not a security clearance. Depending on the job, you must complete either the Standard Form 85 (SF85) or 85P (SF85P) questionnaire. Read more Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.