PBX Operator Communications/Full-Time

DescriptionPOSITION SUMMARY:   Operates communication equipment which includes inter and intra PBX operations.  Contacts physicians/ staff by pager, two-way radio, cellular telephone or overhead page. Operates hospital information system, TTY/TTD for the hearing impaired, fax machine.  Monitors CCTV security cameras, runs surveillance upon request, reports unusual/suspicious activity to security, contacts law enforcement agencies when necessary.  Announces over emergency alert tone, notifies personnel, enters report in act track, on blue alerts, trauma stats, critical response teams, catch a falling stars, infant abductions, fire alarms,  disasters, bomb threats, hostage situations, chemical spills, radiation emergencies & evacuations. Provides daily shift lists, camera checks, weekly Administrative on call list. Monitors Securall.  Restricts and disengages patient telephones on an individual basis upon request from authorized person, as well as group restrictions/activations, on daily and nightly telephone use. Reports camera malfunction via telephone & e-mail.  Works as information operator between 2100-0700.  Makes announcements over PA system if approved by administration.RequirementsMINIMUM QUALIFICATIONS: EDUCATION:  High school or equivalent required. CERTIFICATIONS/LICENSES: N/A SKILLS:  Telephone etiquette skills, computer skills, effective communication skills including the ability to speak clearly and audibly with acceptable voice quality. Ability to maintain composure during stressfully demanding periods required. Bilingual preferred. EXPERIENCE:  Communications/switchboard experience preferred. NATURE OF SUPERVISION: -Responsible to:  Director of Loss Prevention/ Communication Center and Lead/PBX Operator.  ENVIRONMENT: - Bloodborne pathogen   Confined areas with limited work space.  High noise level. PHYSICAL REQUIREMENTS:  Requires sitting for prolonged periods of time.  Manual dexterity to operate telephone console, CTV cameras, Hospital information system, working under pressure and rapidly for long periods of time. Additional Information: - Specialty: Information Technology - Location: 455 St Michaels DriveSanta Fe, New Mexico 87505 - Contact: About the Company: CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ. To support our healthcare ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on staff who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States. EXTENDING THE HEALING MINISTRY OF JESUS CHRIST We are inspired by our mission, vision and core values to deliver compassionate, high quality health care, improving the health of the communities we serve. Above all, we are committed to providing our customers and their family members with a truly unique healing experience, one that embodies our values and respects the dignity and worth of each person. Creating a health care system that is truly excellent in all areas is an ongoing effort.