Information Technology Specialist (CUSTSPT)

Summary About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the 773 FSS NAF IT Department on JBER, AK. Regular Full-Time employees have a regular and continuous work schedule of at least 35 hours to a maximum of 40 hours per week. You are eligible for the following benefits and compensation: Health and Life Insurance, Awards, Leave, Retirement, 401K, Overtime Pay, Workers' Compensation, Shift Differential, Sunday Premium Pay, Holiday Pay. Requirements Conditions of Employment This position requires the incumbent to complete a background investigation with favorable results to obtain a Secret Security Clearance. Must complete a physical before Official Offer Letter can be sent. The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles. This position is subject to a pre-employment drug test. The incumbent is subject to random testing for drug use. This position requires the incumbent to be a U.S. Citizen. This position requires the incumbent to obtain a CompTIA Security+ or other appropriate IA certification. Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/28/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Knowledge of customer support principles, IT security policies, methods and procedures for documenting resolutions, and troubleshooting. Knowledge of IT design principles, methodologies, and approaches used in testing, installing, operating, managing and maintaining systems that support functional requirements. Must have 2 years of relevant, full-time work experience. Every 2 years of IT related education may be substituted for I year of work experience. Must be able to read, write, and speak English. Successful completion of an Access National Agency Check with Inquiries (ANACI) is required. Must have Comp TIA Security+ or other appropriate IA ce1iification. Must obtain and maintain DoD 8570-M requirements within 6 months of hire. Must be able to lift IT and other related equipment and boxes weighing approximately 50 pounds. Must have a valid driver's license. Must be able to occasionally work evenings, weekends, and be on call. Failure to maintain a security clearance and the proper IA certification can result in removal from this position. Must have a valid driver's license. Must satisfactorily complete a pre-employment drug test. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Non-appropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Read more Benefits Review our benefits