Facility Health Program Manager (O-5 Billet) Non-Supervisory

Department of Homeland Security - Immigration and Customs Enforcement • Florence, Arizona Florence, Arizona

Company

Department of Homeland Security - Immigration and Customs Enforcement

Location

Florence, Arizona Florence, Arizona

Type

Full Time

Job Description

This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director of Health Systems Support, Health Operations Unit. This is a non-supervisory position.

This position is only open to USPHS officers and Call to Active Duty (CAD) candidates.

Learn more about this agency

Conditions of Employment

You must be a U.S. citizen to apply for this position.
You must successfully pass a background investigation.
You must successfully pass a drug screen.
Males born after 12/31/59 must certify registration with Selective Service.
Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
Applicants must be a current USPHS Commissioned Corps Officer or USPHS Call to Active Duty (CAD) candidate. Civilians are not eligible for this position.

Qualifications

PHYSICAL DEMANDS:

This position is considered hazardous duty in a detention setting.
Required to walk unaided at a normal pace for up to 5 minutes and maintain balance.
Required to jog/fast walk up to ¼ mile.
Requires physical exertion such as lifting objects greater than 30 pounds.
Required to perform CPR/emergency care standing or kneeling.
Must have the ability to assist sick, injured, or aging detainees or staff exiting the building (may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than self).
Must be able to see, hear and smell with aids if necessary.
Must be able to lift, push, or carry 30 pounds.
Must perform the duties of my job in a stressful and often austere environment without physical limitations.

Incumbent serves as the Facility Healthcare Program Manager (FHPM) for one of the ICE Health Service Corps (IHSC) for one of the ICE Health Service Corps (IHSC) small health care facilities located across the nation. A small facility is defined as less than 300 beds, generally houses non-complex medical patients, and has minimal medical housing unit (sub-acute inpatient) capacity. Staffing is a complement of Public Health Services (PHS) Officers, federal General Schedule (GS) employees, and contractors totaling 40 or less.

As the Facility Healthcare Program Manager (FHPM), the incumbent is responsible to support the Health Services Administrator (HSA) in the day to day managing, assessing, planning, developing, and evaluating clinical programs that align with IHSC policy, National Commission on Correctional Health Care (NCCHC), ICE Performance Based National Detention Standards (PBNDS), American Correctional Association (ACA), and/or Family Residential Standards (FRS). Serves as the subject matter expert on the implementation and monitoring of program requirements at the local level as developed by Medical Quality Management Unit (MQMU) and Public Health Safety and Preparedness Unit (PHSP), supporting the safe, quality provision of care for the detained population, promoting an environment of safety and security for detainees, employees, and visitors, and ensuring emergency preparedness and response readiness of the local clinical team.

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Minimum of a master's degree in a qualifying program for USPHS Commissioned Corps officers.
Minimum of five years of relevant and related experience(s).
If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain current status. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
Ability to critically analyze situations, data and information and be able to develop and pose probing questions.
Strong project management, quality management, and performance improvement skills to include the ability to plan and prioritize workload, conduct surveillance, employ research techniques, collect, and analyze data, and perform program reviews and evaluations.
Ability to interact well and collaborate with all levels of personnel and management in IHSC,ERO, ICE and DHS offices, and with Federal contractors
Proficiency with electronic health records and ability to quickly develop competency with IHSC's electronic health record.
Demonstrates the ability to quickly develop competency in and assimilate knowledge of ICE and IHSC rules, regulations, and policies; applicable detention health care standards PBNDS, NCCHC, ACA, FRS (if applicable to the facility), U.S. Occupational Safety and Health Administration (OSHA) regulations, and National Fire Protection Association (NFPA) Life Safety Codes; and the accreditation/compliance review and auditing processes.
Proficiency with Microsoft Word and Excel; ability to manage, organize, and analyze complex information using spreadsheets and other data management tools.
Demonstrates high level, professional, effective written and verbal communications; executes effective teaching skills ensuring goal directed outcomes; ability to prepare reports in electronic formats.
Maintains basic readiness status.
Maintains current CPR/BLS certification.

Additional information

IHSC provides direct care daily to approximately 15,300 detainees housed at 20 designated facilities throughout the nation. The health care provided includes medical, dental, and mental health care, and public health services. IHSC provides medical case management and oversight for an additional 22,600 detainees housed at approximately 112 non-IHSC staffed detention facilities daily across the country. In addition, IHSC oversees the financial authorization and payment for off-site specialty and emergency care services for detainees in ICE custody. The ICE detainee population is approximately 34,000 detainees daily, with an average length of stay of approximately 30 days, surpassing 400,000 detainees annually. IHSC provides medical support during ICE enforcement operations in the air, on the ground and at sea.

SUPERVISORY CONTROLS:
Incumbent reports to the Health Services Administrator keeping the supervisor informed on the status of projects, and consulting on successes and obstacles. Reviewing official (second line supervisor) is the Regional Compliance Specialist.

Performs specialized or complex professional tasks without the benefit of close supervision or detailed guidelines; independently establishes criteria, formulates approaches, and evaluates efforts.

Uses judgment in interpreting and adapting guidelines such as policies, regulations, accreditation standards, precedents, and work direction for application to specific situations and work products.

Assignments are usually of a long-term, recurring or broadly defined nature and are not accompanied by instructions; however, objectives, priorities and deadlines are provided on new assignments. The incumbent selects his/her own methods and solves most normal problems arising during the course of work. Completed work is usually evaluated for technical soundness, appropriateness, and conformity to professional standards and PHS requirements.

Contact with persons in other federal departments or outside the federal government, such as state or local government officials. Requires face to face contact and telephone dialogue on a routine basis to explain, coordinate, interpret and seek support for policies, procedures, programs, plans or individual actions (often of a controversial and complex nature) in which an extensive amount of explanation and tact is required.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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Date Posted

10/18/2024

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