Account Executive

POSITION SUMMARY

The Account Executive, Sourcing is responsible for customer service and product delivery through constant liaison with clients, suppliers, and warehouse on all matters relating to print and campaign management services as well as inventory management. The primary focus of this role will be to deliver exceptional customer services. Requests for quotations will be processed in a responsive manner and clients will be updated regularly on the progress of their work. The Account Executive, Sourcing will, in conjunction with the central procurement team, select the most appropriate supplier, negotiate costing and time-scales for each job, manage benchmark information and ensure that internal procedures are followed at all times. Orders will be processed in the most efficient manner available. The Account Executive, Sourcing must be readily available to commute to the warehouse for various inventory management requests, and to build relationships with warehouse personnel.

JOB QUALIFICATIONS

• Bachelor's Degree. A combination of education and work experience can be substituted.

• 2+ years previous experience in a similar print procurement or print management environment

• Experience with communicating on warehouse-related concerns like cycle counts, tracking, etc

• Experience in managing a budget and achieving targets

• Experience negotiating pricing

• Excellent client facing and customer service skills, with an ability to build relationships and develop new business

• Excellent problem-solving skills; be capable of providing a solution when discovering challenges

• Commercially strong and numerate

• Committed, resilient and prepared to work extra hours as required

• Experience of working in an environment where priorities are constantly changing. Can manage change, and keep a clear perspective of end goals

• Team worker, with positive outlook who can inspire and motivates peers

• Focus on project management, timely delivery and achievement of Key Performance Indicators

• Intermediate skill level with MS Office

• Organized with excellent attention to detail

JOB DUTIES

(* denotes essential function)

• *Full understanding of litho (sheet/web) print process, advising on most suitable equipment and suppliers for all print jobs

• *Advise on economic formats, work with clients and vendors to derive cost effective and fit for print projects

• *Provide technical input and advice on print projects as required

• *Project relevant negotiations as and where needed

• *Procurement of print, delivering on time, to specification, to quality and to contractual targets

• *Take accurate information from our Clients, formulating full production briefs

• *Produce detailed print specifications to suppliers

• *Maintain tracking of all projects in procurement tool

• *Adhere to defined ordering authorization and billing process

• *Work within Tag's operating budget

• *Develop a good understanding of the client's business and industry sector

• *Build relationships with clients and manage their perceptions and expectations

• *Develop strong relationships with suppliers

• *Demonstrate an understanding of the technological direction of the industry and how these advances will benefit the client

• *Resolve client/supplier issues, escalate where appropriate

• *Implement and use best practice principles

• Commute to the warehouse to resolve challenges with inventory, e.g. photographing items, assisting with inspection counts, providing root cause analysis on discrepancies

• Lead on event-related orders and manage returns to inventory

• Be present onsite for weekly status meetings between the warehouse and fellow Account Team Members (Client Services)

WORKING CONDITIONS

This position works in an office environment

The salary range for this position is $60K minimum - $65K maximum per annum depending upon experience. Compensation varies depending on location, and job-related factors such as experience, responsibilities, and business needs.

This is the opportunity to work in an environment that best suits your needs, fueled by flexible hours and locations, strong supportive benefits, career training and development, and, most importantly, an inclusive environment that eliminates barriers and elevates voices, giving every member of the Tag team an opportunity to be seen and heard.

We’ve made a strong commitment to diversity and inclusion and are taking a stance on equality in the workplace. We support sustainability, in our organization and with our network of partners and suppliers.

As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.