Account Manager
Company
Copper
Location
Kamloops BC
Type
Full Time
Job Description
- Identify and develop new business opportunities through strategic prospecting
- Builds target lists based on identified accounts and/or target audience(s)
- Partner closely with Sales and Customer Success leaders to build account engagement plans
- Own and strengthen relationships with existing customers, including expanding those relationships to new teams and customer leadership
- Understand customer business models and needs, map against current and potential Copper use cases, and drive Copper adoption within key accounts
- Help build a repeatable playbook for the Account Management function at Copper
- Develop and cultivate deep customer relationships with senior executives at the Director, VP and C- levels
- Develop new and creative ways to engage senior executives throughout the customer lifecycle and demonstrate Copper’s value
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with customers
- Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities
- 5+ years SaaS selling experience into an existing customer base with a track record of growing accounts and consistently exceeding targets
- Strong technical aptitude and ability to problem-solve with customers, as well as partner directly with Solutions Engineering
- Possess an aptitude for understanding how technology products and solutions solve business problems, as well as the competitive landscape
- Strong cross-functional communication skills
- Experience managing customer relationships alongside a Customer Success team
- Experience using usage, data and results to demonstrate value and justify expansion
- High-energy; willing to roll up your sleeves
- Strong executive presence and business acumen

Date Posted
06/30/2022
Views
7
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