Account Manager Dual

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

PURPOSE/SCOPE:

• Responsible for selling Tennant's Industrial and Commercial lines of equipment, through various channels (Direct, Strategic Accounts, Distribution), and achieving the annual gross profit plan for both the Industrial and Commercial business for the assigned geography.
• Primary objective - To grow Tennant's Industrial and Commercial machine, service, and parts business in assigned geography.
• Key metrics include year over year growth, gross profit improvements, and attaining Major Business Objectives (MBO's) as set each year by sales management

GENERAL RESPONISIBILITIES:

• Performs sales calls (face to face, emails, and phone calls) on existing and new target accounts.
• Supports Existing customers (SA included).
• Surveys customer's and prospect's facilities and makes Tennant solution recommendations.
• Quotes and demos recommended products.
• Makes cold calls on accounts, to ensure development of new accounts and market penetration.
• Calls on existing customers to ensure their satisfaction with our products and after sale support.
• Trains operators on new equipment that arrives into their facilities.
• Continually presents our solutions to customer base, maintaining existing customer base.
• Partners with Distributors, Strategic Accounts, service, and other channels of Tennant's business.
• Complete all "paperwork" and reporting as required.
• Executes industrial strategies as directed by the ASD and IMM.
• Executes commercial sales strategies in the assigned geography as directed by the ASD and CMM.
• Works with distributors and their sales reps in the sales field to grow distribution.
• Educates, demonstrates, prospects, and closes or helps close deals with distribution and their reps.
• Manages channel conflict and day to day customer issues in the assigned territory.
• Cleans and maintains company demo equipment, vehicle and trailer.
• Manages, controls, and takes responsibly for assigned company demo inventory.
• Takes active responsibility to develop and train reps in ISS and CSS roles if in the assigned geography.

REQUIRED EXPERIENCE & EDUCATION:

• Bachelor's degree; and three plus years outside sales experience and/or training.
• Prior experience in the commercial or industrial cleaning industry preferred.
• Exceptional business related skills including the ability to develop business strategies.
• Demonstrated experience with high level contacts and interaction with people at all levels within an organization.
• Effective negotiation, organization, time management, and prioritization skills.
• Proven ability to prospect, propose, negotiate and close a sale.
• Proficiency with MS Office applications with familiarity using sales and customer tracking software (CRM.)
• Must be able to meet DOT requirements and reporting procedures. Must pull trailers as per DOT regulations and safety.
• Must meet physical requirements of the position including ability to hook up trailers and load demonstration

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REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS: In addition to the General Responsibilities, the following are requisite interpersonal and behavior skills of the position as well as:

• Ability to sell, demonstrate drive in gaining new business, new customers.
• Ability to problem-solve.
• Ability to strategize and capitalize on new opportunities and markets.
• Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline oriented environment.
• Willingness to be flexible with time and adjust to a changing work environment, and effectively plan time and territory.
• Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation.
• Ability to use sound judgment and discretion in dealing with highly confidential information.
• Consistent attendance either onsite or remotely as needed by the business.
• Ability to take direction.
• Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations.

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.