Accounts Receivable - Collections

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

We are currently hiring for anAccounts Receivable Specialistwho will play a key role in managing customer payment processes, resolving billing issues, and maintaining strong relationships within an assigned client portfolio. This hybrid opportunity offers the flexibility of remote work combined with in-person collaboration as needed.

About the Role

As an Accounts Receivable Specialist, you will ensure accurate, timely customer payments and resolve any discrepancies in billing or purchase orders. Your role is vital to maintaining healthy cash flow and fostering trust with our clients. You will leverage your knowledge of accounts receivable practices, problem-solving expertise, and interpersonal skills to drive results and uphold Broadridge's high standards.

Responsibilities

• Record, verify, analyze, and report accounts receivable transactions while maintaining the accounts receivable ledger and preparing financial statements.
• Post customer payments promptly to ensure timely updates to accounts.
• Contact customers from your assigned portfolio to address and resolve payment-related issues, fostering strong client relationships.
• Perform collections for delinquent accounts by reaching out to customers and negotiating payment arrangements.
• Investigate and resolve discrepancies in billing amounts, purchase orders, or other errors affecting account balances.
• Apply your knowledge of accounting principles and company procedures to analyze and solve straightforward problems within accounts receivable workflows.
• Provide informal guidance to new team members and share best practices.

Preferred Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field-or equivalent experience.
• Previous experience in accounts receivable, collections, or a related discipline.
• Proficiency in Microsoft Office Suite, particularly Excel, and familiarity with HighRadius and Oracle software is a plus.
• Strong analytical and problem-solving skills, with the ability to evaluate possible solutions using established procedures and precedents.
• Excellent communication and interpersonal skills to explain complex information clearly and effectively.
• A detail-oriented and organized work style, ensuring accuracy and adherence to deadlines.

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Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.