Ad Operations Quality Specialist

Location: Cincinnati, OH
Hybrid Schedule: 4 days in office/1 day at home weekly

Job Summary

The Ad Operations Quality Specialist (QA) plays an important role in ensuring the quality of client digital ads. The primary responsibility will be to support the development delivery process by creating, improving, and executing test plans and performing manual QA across our digital programs. As a Quality Specialist, you will partner with developers and global/regional product owners to analyze requirements and execute test plans. You will gain an understanding of QA testing, how our sites function, the software development lifecycle, and agile project management.

What You Will Do

• Work with developers and product owners to understand product requirements and develop strategies for testing them
• Coordinate and execute testing activities
• Perform regular regression testing and post-production validations
• Partner with developers to debug and test issues in real-time
• Review business requirements, test and certify changes for production readiness
• Review and debrief end-to-end functional and integration test results with stakeholders
• Promptly escalate any issue which affects product delivery and quality of production release
• Work closely with the developers to test new features/enhancements, collaborating with them to iron out finer business requirements
• Leverage Tools to help with automated testing and proactive quality control of the websites
• Obtain knowledge of publishing platforms to assist in troubleshooting

What We Need:

• Prior related training or on-the-job experience
• Ability to learn new platforms and tools quickly
• Problem-solver and critical thinker
• Detail Oriented

Desired Qualifications

• 1+ years experience with web & product development and working with technical projects & products
• Familiarity with web technology and product testing
• Experience with project management

What You Will Need to Succeed

• Exceptional organizational skills and ability to juggle competing priorities 
• Ability to quickly learn the digital products
• Highly effective problem-solver with ability to quickly acknowledge when issues should be escalated
• Strong interpersonal skills – ability to establish and maintain influential relationships, utilize empathy, and collaborate closely across multiple teams