Administrative Assistant Junior

Introduction
The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence Cognitive Solutions Cloud Infrastructure and Blockchain technologies to name a few.

Your Role and Responsibilities
Will be responsible for accurate and timely processing of analytical operations fulfillment services. In all related tasks seek to achieve agreed business objectives. Ensure the delivery of a high quality service focused on the quality parameters defined by our client aiming for end customer satisfaction. Propose and implement changes to procedures and controls. Operationalize the requested services with quality and make the best delivery within the agreed time regarding the processes associated with your duties and the team’s general objectives.

Required Technical and Professional Expertise

• Graduated or pursuing higher education in areas such as: Administration Law Technologists or engineering and similar;
• Have good written and oral communication for customer interface;
• Know how to work as a team seeking a dynamic of cooperation and collaboration;
• Have an analytical profile to pay attention to details and patterns present logical and observant reasoning to identify points for improvement and development.

Preferred Technical and Professional Expertise

• Apply communication and organizational skills: communicate effectively and clearly in a multicultural environment;
• Work to meet deadlines using organizational skills;
• Apply knowledge of the client’s administrative processes in the delivery of services;
• Know the Service Level Agreement measurements reports credits and penalties and internal organizational policies and standards applicable to the development of customer support processes;
• Apply working knowledge of the client’s administrative strategies in accordance with adapting existing internal policies procedures and deliverables to meet changing client requirements market conditions or IBM’s ongoing process improvements.