Application Analyst - eOpen

Who we are

COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top quality support. Designated as a Top Workplace in Connecticut, COCC recognizes employees as the core of our success! COCC offers a progressive training program to support employees in personal and professional development.

What we need

An Application Analyst on the eOpen team that will perform complex functions to design COCC's eOpen (Account Opening) product and conduct testing, analysis, implementation, training and support of those designs. The incumbent will participate in design meetings and develop data mapping specifications with how eOpen relates to our core, databases, and other configuration products. Local candidates are preferred for this role as the team collaborates in the Southington, CT office on a weekly hybrid basis.

What's in it for you

All of the benefits you'd expect from an award winning employer plus:

• A robust employee training and development program
• Generous PTO offering as well as competitive pay and benefits
• On-site fitness center
• Tuition Reimbursement
• One on one career coaching
• Financial planning assistance with certified professionals
• Fun employee events such as company outings, trivia, sports leagues wellness events
• Peer recognition programs

What you'll do

• Develop and maintain application knowledge in area of design
• Analyze defects in existing software and document any corrections
• Devise product functionality based upon customer / vendor input and industry requirements
• Create, write and present bug fix or functional design specifications related to issues and enhancements in accordance with COCC standards
• Perform system testing of programmer's implementation of design
• Handle Customer Service questions concerning regulations and/or existing industry requirements and functionality of products; Evaluate service level issues to diagnose system inefficiencies
• Develop and deliver training to internal staff on application changes or functionality of enhancements; May provide support of off-hours production issues
• Work with developers on possible needed re-design or follow up based on testing
• Assist Customer Service with writing release notes and system documentation

What you'll bring

• Bachelor's degree or equivalent work experience
• Experience with PL/SQL and relational databases preferred
• 2-3 years' experience in banking or financial services environment
• Ability to prioritize and manage multiple tasks in a demanding work environment
• Ability to read, analyze, and interpret banking periodicals, professional/technical journals and technical procedures
• Ability to communicate effectively with all levels of staff both orally and in writing
• Solid analytical skills and strong attention to detail
• Self-starter with ability to interact with various levels of staff and management and within teams
• Strong organizational skills; ability to manage multiple tasks in a demanding work environment
• Knowledge of specific banking applications

The salary range for this role is $65000-85000/annually

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and CT Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

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