AR & Billing Specialist

About Crexi
We are the commercial real estate industry's fastest-growing marketplace, data, and technology platform dedicated to supporting the CRE industry and its stakeholders. We enable commercial real estate professionals to quickly streamline, manage, and grow their businesses using the industry's most advanced technology. Since launching in 2015, we have quickly become the fastest-growing CRE marketplace and most advanced platform in the industry. Crexi has helped buyers, sellers, and brokers transact business on over 300,000 commercial listings totaling more than $1 Trillion in property value.
Description
CREXI is looking for an AR and Billing Specialist to work closely with our Accounting, Sales Operations, Customer Service, and Sales teams to resolve billing issues and provide accurate and timely invoices to our customers. You will also be responsible for communication with our internal stakeholders to ensure invoices are collected and paid in a timely manner.
Responsibilities

• Review contracts and enter terms into billing system to facilitate accurate invoice creation
• Answer questions and resolve issues presented by customers, both internal and external
• Analyze A/R aging and escalate problem accounts to management and CS team
• Process payments and serve as back-up for cash posting
• Generate credits and refunds as needed
• Work through credit card disputes and provide evidence to support the validity of disputed charges
• Conduct regular quality assurance reviews to resolve system errors, incorrect billing, data-entry errors, etc...
• Manage essential tasks needed to close billing by the expected timeline.
• Maintain and update customer information in all systems (Salesforce/ billing system)
• Gather and organize invoicing and payment support for annual audit
• Participate in system testing and validation to ensure that delivered solutions meet specified requirements and quality standards.
• Collaborate with internal departments to assure high customer satisfaction

Education and Experience:

• Bachelor's degree in finance, accounting, business administration, or a related field preferred
• 2-3+ Years of accounting experience - A/R, invoicing
• Proficiency with our software tools - Salesforce, Billing System, MS Office (advanced Excel skills preferred)
• Understanding of SaaS-based business models
• Strong knowledge of accounting principles

Required Skills

• High attention to detail
• Strong analytical mindset and problem-solving skills
• Strong organizational and time management skills
• Ability to balance multiple competing priorities
• Ability to analyze financial data to identify discrepancies
• Strong verbal and written communications skills
• Self-starting team player who can excel in a fast-paced, entrepreneurial, challenging work environment

The anticipated salary range for candidates who will work in our Playa Vista, California location is $65,000 to $85,000. The final salary offered to a successful candidate will depend on several factors, which may include, but are not limited to, the type and length of experience applicable to the role and within the industry, education, geographic location, etc. Commercial Real Estate Exchange, Inc ("Crexi") is a multi-state employer, and this salary range may not reflect positions that work in other states.
Crexi is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Crexi will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.