Architect - SLO - Release Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

Primary Responsibilities:

• Operations: Possess/acquire solid troubleshooting skills and be interested in performing troubleshooting of issues in different desperate technologies and environments
• Lead team in designing and building applications for the iOS & Android platform along with web in cross platform approach
• Ensure the performance, quality, and responsiveness of applications
• Maintain code quality by writing clean, maintainable, and testable code
• Design, develop, and maintain mobile applications using React Native, React and Redux
• Stay up to date with the latest trends and technologies in mobile development
• Run the production environment by monitoring availability and taking a holistic view of system health
• Timely remediation of Vulnerabilities and Maintain Compliance to Business and Legal requirements
• Maintain metrics that provide visibility to stakeholders on team-level progress and quality
• Encourage and facilitate cross-team coordination and collaboration
• Provide automated solutions using Agile framework and DevOps model
• Solve tough technical problems and be persistent in getting to the solution
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Present detailed analysis of high critical issues to stakeholders and leaders
• Able to monitor application production logs using datadog, M4 and Splunk
• Supervise escalation process, manage incidents, problems and customer communications
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
• Provide primary operational support and engineering for multiple large distributed software applications
• Estimate: Create, understand and validate Design and estimated effort for given module/task, and be able to justify it
• Mentor: Coach high performing engineering team to build and deliver health care product to market
• Thought Leadership: Propose and implement best in class architectural solution for big and complex systems
• Engineering: Implement and adhere to best engineering practices like design, unit testing, functional testing automation, continues integration and delivery
• Stakeholder management: Excellent communication skills, clarity of thought and ability to take decisions bases on available information
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• B.Tech/MCA (Minimum 16 years of formal education, correspondence courses are not relevant
• 9+ years of work experience in Product companies
• Experience with ABYSS
• Experience with monitoring tools like datadog, M4 and Splunk
• Proficient with React Native, React, Redux, typescript
• Familiarity with RESTful APIs to connect iOS/Android applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Statistics, Machine Learning Models, Model Deployment, Generative AI
• Exposure to agile development process
• Proven proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• Desire to be proactive and work towards implementing
• Proven excellent communication, writing and presentation skills
• Familiarity with Servicenow, AIDE, CI Central, Incident management, On-call set up
• Incident Management, Problem Management, Change management experience using a tool such as Service Now
• CodeQL, GitHub dependabot Vulnerability analysis and fixes using security portal
• Solid knowledge of ITSM, ITIL foundations and processes (Incident Management and Service Request etc.)

Preferred Qualifications:

• Work experience in Agile/Scrum Methodology
• Experience with Native iOS/Android ecosystem
• Work experience with machine learning, generative AI and github co-pilot
• Work experience in product engineering
• Knowledge of US Healthcare domain, in general and Payment Integrity, in particular is desirable

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.