Art Director, Product

Art Director, Product

What we’re building and why we’re building it. 

Fetch is a build-first technology company creating a rewards program to power the world. Over the last 5 years, we’ve grown from 0 to 17M active users and taken over the rewards game in the US with our free app. The foundation has been laid. In the next 5 years, we will become a global platform that will completely transform how people connect with brands. 

It all comes down to two core beliefs. First, that people deserve to be rewarded when they create value. If a third party directly benefits from an action you take or data you provide, you should be rewarded for it. And not just the “you get to use our product!” cop-out. We’re talkin’ real, explicit value. Fetch points, perhaps. 

Second, we also believe brands need a better and more direct connection with what matters most to them: their customers. Brands need to understand what people are doing, and have a direct line to be able to do something about it. Not just advertise, but ACT. Sounds nice right? 

That’s why we’re building the world’s rewards platform. A closed-loop, standardized rewards layer across all consumer behavior that will lead to happier shoppers and stronger brands.

We are only hiring candidates located in  Madison, WI, or candidates willing to relocate.

Fetch Rewards is an equal employment opportunity employer.

The role:

The next step for Fetch is to find a seasoned Art Director who will help us continue to evolve the product experience for our users.

This is a unique position that will help elevate the Fetch Rewards brand across various product-related creative touchpoints. Both a doer and a self-starter, you will set the bar high through your own output and talent contributing to the product design team.

Scope of Responsibilities:

Design:

• Art Direction for photography, illustration, iconography within the Fetch app experience.
• Concept, storyboard and coordinate on set photo and video shoots.
• Be an integral part of pre and post production.  
• Work with Creative Director, Product to craft creative that ladders up to the Fetch Brand.
• Understand and champion brand guidelines across the organization 
• Close collaboration with creative teammates (UX and UI designers, illustrators, production artist, animators and creative leadership) along with developers, senior product leadership and the people experience team to develop and push for excellence.
• Partner with and help guide outside agency partners and freelancers. 
• Ability to ensure all co-branded content abides by both Fetch’s and partner brand’s visual guidelines.
• Document and articulate clear direction and brand guidelines within product design system. 
• Work closely with senior leadership to understand objectives. 
• Research and analyze trends in content, storytelling opportunities, and best practices in digital design.

Create:

• Concept and work closely with photographer to capture top-tier lifestyle images of our partner brands in the app. 
• Storyboard, create assets, art direct and collaborate with our outside production partners on bringing our support video series and animated celebrations to life. 
• Thoughtfully documented tiers and use cases for visual expression (photography, iconography, motion, illustration) and wayfinding within the app experience. 
• Innovative ways to weave branded interactions into our user flows that enhance but don’t hinder UX. 
• Engaging videos and motion pieces that both educate and entertain users.

The ideal candidate:

• 3+ years’ art direction experience
• Portfolio demonstrating a strong sense of branding and how brands can extend into various mediums and touchpoints 
• Great sense of color, typography, iconography
• Prior experience in digital mediums - mobile app work a huge plus!  
• Experience in pre/post production as well as being on-set for photography and video shoots
• Obsessed over the details; commitment to high-quality work
• Experience in directing motion and sound design
• Understand the intended audience and how to lead them forward
• Capable of articulating design rationale and making insightful recommendations
• Ability to transform insights and strategy into excellent creative output
• Be motivated, curious and creative
• Great communicator
• Dedication to diversity, inclusion and representation.
• Self-starter; able to work well independently
• Resourceful and persistent in execution
• Collaborative spirit and building positive relationships
• Values, welcomes and gives feedback; able and willing to ask questions, seek suggestions from teammates
• Strong time management skills, able to juggle competing priorities 
• Thrives in a fast-paced and fluid environment
• Fluent in Adobe Creative Suite, familiar with Microsoft Office and google suite
• Figma experience, nice to have
• Bilingual (Spanish), nice to have

At Fetch Rewards, we'll give you the tools to feel healthy, happy and secure through:

• Stock Options: Fetch wants you to be on the rocketship with us! Options will give you the opportunity to share the excitement of the company growth and have your own stake in its success. 
• 401k Match: We match 100% of the first 3% of your 401K contribution.
• Benefits for humans and pets: We offer comprehensive PPO and HDHP plans (Dental | Vision | Life Insurance) in addition to pet insurance, fully covered for the first pet.
• Continuing Education: Fetch provides up to $10,000 per year in education reimbursement support for any job-related courses/programs/certifications. You will also have access to Udemy, an online course provider with thousands of topics to discover. 
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. Current groups include Amplify BiPoC, Amplify Women, Amplify LBGTQ+, Amplify Family, and Amplify Military. 
• Paid Time Off: On top of our unlimited PTO policy, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our End-of-Year break. 
• Robust Leave Policies: Whether it’s for you or a loved one, Fetch offers generous leave time for various health and personal needs that take you away from work. Our parental leave policy provides 18 weeks of paid time off for primary caregivers, 12 weeks for secondary, and flexible work schedules upon returning to work. 
• Wellness Program: Utilize these tools and resources to bring your best self to work each day.
• Wellness coach on staff to help you create goals, provide accountability and support you on your wellness journey
• Nutrition counseling through Charge Nutrition 
• Gympass membership to access in-person gyms, virtual workout classes, meditation apps, and much more. 
• Employee Assistance Program (EAP) provides no cost, confidential resources and services to help navigate life's many changes and challenges.
• Hybrid Work Environment: Collaborate with your team in one of our stunning offices in Madison or Birmingham 1-2 times per week. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.
• Social Impact Efforts: Take part in volunteer events or donate to your favorite organizations through BrightFunds.