Assistant, Commercial Support

Location: Melville, NY, In Office 

EPIC Brokers has an opening for a full-time Commercial Service Assistant position in the Melville office. This position assists Commercial Lines Account Managers in the various units on a daily basis as needed, with primary responsibilities of issuing Certificates of Insurance, processing Audits and Endorsements, along with other various responsibilities.

Primary responsibilities of the position:

• Prepare insurance documentation including certificates, EPI’s, loss runs, policy change requests, and vehicle identification cards
• Processing of Audits and Endorsements per company procedures
• Set up and maintain client service activity files and filing (electronic), scanning and copying of all required documents

• Perform other related support duties as requested
• Prepare and print proposals, schedules and other reports
• Comply with all internal procedures and practices while demonstrating the ability to meet service performance and quality standards
• Contribute to a team effort by accomplishing related results as needed

Skills & Requirements:

• One year insurance agency experience preferred but not required
• Ability to manage multiple priorities, and instruction from multiple Account Managers and Producers
• Excellent phone and interpersonal skills
• Strong oral and written communication skills
• Ability to work independently, as well as in a team environment
• Proficient in all Microsoft Office products
• Travel between offices for educational or other mandatory meetings is occasionally required

Educational requirement:
• College degree preferred
• Broker’s license is required / can be obtained once hired

The national average salary for this role is $28.21/Hour to $30.80/ Hour  in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

WHY JOIN EPIC? 

• Ranked #17 Top 100 Largest U.S. Broker by Business Insurance
• Awesome Benefits:  401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. 

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