Associate Account Executive

ABOUT US
tms unites technology, marketing, and sourcing to drive transformational change for the world's leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions - from inspiration and innovation to category management and delivery.
Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald's, T-Mobile, O2, Starbucks, and adidas.
Most importantly, we're a place where you can achieve great things, and be recognized as the best.
WHAT MATTERS THE MOST
Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.
tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.
WHY WE THINK YOU WILL LOVE THIS ROLE
We are looking for individuals that are dedicated to making sure the small things are as important as the big things and keep a keen eye on the details. Individuals that are looking to develop relationships in order to connect and build confidence and trust from others and are passionate about process, technology, and the customer experience, you excel at moving things forward seamlessly and efficiently.
As an Assistant Account Executive, you will be exposed to and build skills relative to three core areas of our operations: Account Engagement, Account Delivery, and Business Operations. This will be accomplished in support of the digital Account team.
WHAT YOU WILL BRING TO THE ORGANIZATION
This role will execute processes and procedures designed to support the execution of client deliverables within the digital channels, always ensuring that everything delivered follows specs, client needs, and timelines.

• Work to understands the functions and processes across all functional teams
• Work to develop productive and collaborative relationships with team and agency partners
• Demonstrates the ability to manage details ensuring accuracy and responsiveness
• Manage timelines, lead status calls, and track milestones of multiple projects at one time
• Develops and maintains an active, positive, and productive working relationship with clients and internal collaborators
• Develops a strong rapport with cross-functional teams to inspire trust, collaboration, and productivity within the agency and client partners
• Coordinates and tracks projects through agency processes to ensure the highest level of execution and communication to internal stakeholders
• Supports overall program objectives, expectations, and deliverable details
• Monitors the deliverables of cross-functional teams to agreed-upon timelines
• Manages the project approval process and communicates approvals to the team
• Participates in internal and client meetings ensuring notes and takeaways are distributed
• Develops and maintains working knowledge of client's business, industry, category, and marketing research

• Strong critical thinking and problem-solving abilities
• Excellent organization skills and attention to detail
• Resourceful and solution-oriented; a proactive self-starter
• Demonstrated professionalism and a strong work ethic
• Strong emotional intelligence and interpersonal skills
• Understands and can use Microsoft Office and skill in project management