Associate Manager, Copywriting

As the Associate Manager, of Copywriting at Cars Commerce, you will oversee a team of copywriters responsible for leading and cultivating our creative copywriting team serving the cross-departmental digital marketing and advertising products, SEO content and optimization, and editing services.

This leader is an experienced people and process manager helping to mentor and cultivate an environment for professional and career growth.

This position is accountable for highlighting process improvements and streamlining workflows by understanding and sustaining key performance metrics while demonstrating our company’s core values. 

This person also demonstrates SEO content, and creative marketing writing skills, is detail-oriented, and is no stranger to deadlines.

ESSENTIAL FUNCTIONS:

• Regularly audit standard operational processes and guidelines including quotas, timelines, and internal project details to ensure delivery and manage employee performance
• Create, analyze, and Identify areas of opportunities for production and workflows while understanding and sustaining key performance metrics
• People management including mentoring, performance reviews, improvement plans, career development
• Communicate and support our company and departmental goals and values
• Facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and other learning opportunities
• Collaborate and manage workflows and timelines to ensure timely delivery of written copy that meets quality and production requirements
• Execute and implement compelling automotive-driven copy while managing and maintaining the brand voice of all internal products, our retailers, and OEM partners 

Success in this role is measured by client satisfaction, content quality, employee engagement and satisfaction, and department improvement.

REQUIRED QUALIFICATIONS:

• Bachelor's Degree Preferred
• Complete command of the English language
• Minimum five years of experience in an editorial or communications capacity
• Minimum of three years of people management
• Proficiency in Microsoft 365 and Google Workspace products
• Demonstrable process improvement and performance management experience

QUALIFICATIONS:

• Expert in the elements of structure, content, voice, tone, and grammar
• Strong knowledge of best practices for multi-channel copywriting
• A high degree of technical aptitude
• Strong project management skills, time management and organizational skills, and attention to detail
• Ability to create a high volume of quality content
• Excellent verbal and written communication skills
• Work independently as well as in a team environment
• Excellent interpersonal skills
• Perform under strong demands in a fast-paced environment
• Automotive experience is not required but, nice to have
• Working knowledge of Salesforce, Wrike, WordPress, and social media environments is a plus

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