Associate Manager, Destination Partnership

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

Job Summary:

At Klook, we're on a mission to connect travelers with the best experiences worldwide. As a Sales Manager in the Destination Partnership team for Japan, you'll play a pivotal role in driving our business goals by strategizing, planning, and executing partnerships with Destination Marketing Organizations (DMOs) in the region. You'll be responsible for all aspects of the partnership cycle, from initial contact to execution, ensuring high-quality delivery and fostering long-term relationships.

Key Responsibilities:

• Identify and pursue partnership opportunities with DMOs/Local governments in Japan.

• Partnerships typically include sharing:

  • Influencing DMOs planning with data and insights

  • Support DMOs in digitalizing the travel industry especially the public attractions (museums, parks, castles, and shrines …etc).

  • Marketing campaigns in overseas markets to promote the destinations

• Build rapport and deep understanding of partners' objectives, challenges, and opportunities.

• Prepare and deliver compelling pitches tailored to each partner.

• Collaborate with internal teams to prepare proposals and ensure high quality execution.

• Negotiate with partners to maximize Klook's interests while maintaining strong relationships.

• Provide regular reporting and analysis to partners on partnership results.

• Stay informed about industry trends and developments to capitalize on opportunities and mitigate threats.

• Network within the industry to build relationships and stay abreast of developments.

• Develop thought leadership within the industry and represent Klook at events (for Senior Manager level).

Qualifications:

• 4+ years of experience in sales, account management, or business development, with at least 1 year in the travel industry. Knowledge of DMOs and experience of working with DMOs are plus.

• Experience in marketing and project management skills is preferred. 

• Fluency in Japanese at a business level in conversation and writing is required. Fluency in English is preferred.

• Excellent written and verbal communication skills, with the ability to engage with senior management.

• Self-motivated, proactive, and goal-oriented.

• Comfortable working with diverse teams and cultures.

• Startup mentality with a collaborative and entrepreneurial attitude.

• Willingness to travel up to 20-30% of the time.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.