AVP, Digital Analytics Strategy

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Data Analytics

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$152,300.00 - $251,300.00

Target Openings

1

What Is the Opportunity?

As the AVP, Digital Analytics, will play a pivotal role in being a strategic thought leader focused on developing and driving the Digital Analytics strategy across the Enterprise. As part of that strategy, the candidate will champion the rationalization of our Digital Analytics tools and technologies focused on collecting, analyzing, and reporting of digital data from multiple sources, including web, mobile, social media, and other digital platforms. In addition, the role will work cross-functionally with application development teams while leading a team of implementation specialists to design and implement tag management solutions that align to the evolving legislative and industry privacy trends.What Will You Do?

• Partner and influence peers and leaders across the organization in implementing strategic initiatives leveraging digital analytics capabilities.
• Leads design and development of measurement strategies, collecting, and translating data to deliver on actionable insights for Traveler's digital products and features.
• Manage the implementation and configuration of digital analytics tools such as Tealium, Google Analytics, Adobe Analytics, and other relevant tools ensuring accurate and efficient data collection across various digital platforms.
• Work closely with other functional and enterprise areas on best practices, alignment with technologies and approaches.
• Understand external business drivers and best practices and implement them into the organization as appropriate.
• Foster and maintain partnerships with internal and external organizations to orchestrate the most effective methods of value delivery.
• Align solution design to enterprise data management, security, and governance controls.
• Influence senior management over the need to allocate time for data stewardship.
• Provide guidance and coaching for team members; guide your team to advance their subject matter expertise and to identify future leaders to meet Travelers' business objectives.
• Partner with Customer Experience, Legal and Compliance organizations in order to align to Legislative & Privacy industry changes.

What Will Our Ideal Candidate Have?

• Demonstrated experience in developing and planning effective strategies, with the ability to lead a team to implement those strategies.
• Exceptional communication skills with the ability to influence and interact with all levels of the organization.
• Experience leading teams of direct reports as well as leading cross-functional working groups.
• Strong business acumen, with the ability to problem-solve, think critically, and operate strategically across the enterprise.
• Ability to drive and set broad digital analytics data strategies.
• Expert change leadership skills with the ability to create an inclusive environment, manage conflict and develop solutions to mitigate risk.
• Forward thinker with the ability to bring industry best practices and regulatory knowledge to the table in a fast-paced and evolving environment.
• Deep technical proficiency of cloud data platforms and digital analytic tools and capabilities.

What is a Must Have?

• Bachelor's degree or seven years equivalent experience with business intelligence tools, techniques, manipulation, or related.

What Is in It for You?

• Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.