Benefits Specialist- Community Guardian Program

Position Summary: Assess, apply for, and ensure clients receive the maximum allowable benefits as well as liaison with all appropriate city, state, and federal agencies on behalf of the program.

Principal Responsibilities:

• Contact all income sources for new clients (i.e. social security, pensions, SSI, VA) and submit applications necessary to collect income.
• Follow up on collections and resolve collection problems.
• Obtain copies of marriage certificates, death certificates or any other documentation required for benefits.
• Prepare and coordinate applications for entitlements, such as Medicaid and Home Care benefits, Food Stamps, SSI, and HEAP.
• Ensure all activity done on behalf of clients are recorded in the appropriate client files.
• Adhere to organization's standards by completing annual mandatory trainings in a timely manner on topics including - but not limited to - Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.
• Supports organization's mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers.
• Adheres to the organization's policy in regards to absenteeism and appearance.

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• High School diploma or General Education Degree (GED)
• At least 6 months to 1 year relevant experience
• Computer literate
• Excellent verbal and written skills
• Excellent customer service skills
• Able to multi-task and work independently with a great attention to detail

• Business office environment with phone and computer use.
• Ability to attend meetings and training outside of office environment.
• Ability to travel to in the field.