Business Development Mgr - OH

JOB DESCRIPTION

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation.

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to five thousand dealers and more than four million customers in over one hundred countries around the world.

In this position...

• Establish a direct interface with FLM, FCSD Regional counterparts: Network Development Specialists, Customer Experience Specialists, and Service Performance Specialists to pursue strategic vision and business plans for the Region.
• Work with Regional Manager (RM), Commercial Business Development Manager, and Business Support Analyst to achieve budgeted metrics (profit, ROE, volume, share, etc.) through the development and execution of dealer level sales plans including the establishment of target dealers for maintaining and acquiring retail, lease, wholesale, dealer loan, commercial and fee based product business.
• Working with dealership management teams, develop specific plans to leverage our marketing plans, programs, and CRM initiatives for incremental sales opportunities; effectively utilize sales marketing funds budgets to support achievement of objectives with assigned dealers.
• Maintain communication with the Business Center originations team to ensure a consistent purchase policy that supports our value proposition is maintained; address any dealer or Business Center concerns with the RM and Business Center management in a timely manner.
• Provide in-dealership training and consulting to develop incremental retail, lease, wholesale and fee income product performance, in support of the Ford Credit Value Proposition. Utilize the appropriate sales tools and presentations to improve dealership finance performance as well as satisfaction with the finance process. Identify target dealers for increased Ford and Lincoln Protect program penetration.
• Collaborate with the Portfolio Analyst to complete analysis of dealership operations and financial condition utilizing Financial Statements, DOPR's, Dealer Credit key performance metrics and proprietary reports to identify areas of opportunity to improve dealership processes.
• Conduct presentations (wholesale, loan acquisition, product, service, fee income, value proposition) as required leveraging the Sales Resource SharePoint Site and other resources to support the achievement of profit, volume, and satisfaction goals.
• Conduct a monthly review of MAPS data, key performance metrics and TSA data with appropriate dealer personnel to review volume, share, portfolio performance, wholesale handling and financial condition.
• Work with Implementation team and dealership management to develop training strategies that support the sale of plans and programs and reinforces our value proposition through the delivery of in-dealership and virtual training, sales meetings, in-market workshops and dealer seminars.
• Leverage performance consulting and utilize available tools to monitor and review sales, finance performance, and dealership processes to find opportunities, deliver recommendations and obtain commitment from dealership management to implement recommendations. Review results with Dealer Principal and management teams.
• Complete all assigned training courses. Work towards applicable certifications.
• Achieve AFIP (re)certification and leverage to support dealer awareness of compliance risks and opportunities.
• Utilize the Minority Dealer Report process to strengthen relationships, identify and improve dealer profit or loss opportunities, improve inventory management, and increase volume and share for assigned minority dealers. Support minority dealer initiatives across all Company brands.
• Assist the Business Center Dealer Credit team in obtaining and following for necessary documentation for the completion of dealer credit files. Assist with the development of risk mitigation action plans as appropriate.
• Be proactive in protecting existing business against a competitive wholesale take-over or loss of retail and fee income business; communicate any competitive concerns with RM in a timely manner.

Territory - NE Ohio/ Cleveland Metro area
Candidate needs to be located or willing to relocate to the greater Northeast Ohio/Pittsburgh area

RESPONSIBILITIES

What you'll do...

• Develop meaningful relationships with key dealer personnel, leverage FMCC value proposition to achieve objectives, and be a trusted advisor
• Establish a direct interface with Ford/Lincoln/FCSD Regional counterparts to pursue strategic vision and business plan for the Region.
• Work collaboratively with Regional Manager (RM) to achieve budgeted metrics through the development and execution of consulting projects.
• Collaborate with dealers to improve customer experience and loyalty to drive incremental sales opportunities
• Effectively utilize sales marketing funds budgets to support achievement of objectives.
• Collaborate with inside sales to provide dealership training to develop incremental retail, lease, commercial, wholesale, loans, and fee income product performance.
• Develop, promote, and grow the commercial business with non-CVC dealers.
• Identify areas of opportunities, analyze, and utilize performance consulting process with assigned dealers to improve dealership performance.
• Understand market and dealership trends to capture and retain profitable dealer loan and wholesale business. Drive support for assigned minority dealers.

QUALIFICATIONS

You'll have...

• College degree preferred or 3+ years of equivalent experience.
• Dealer Credit and Originations experience preferred.
• Strong time management and follow-up skills.
• Ability to work independently.

Even better, you may have...

• Preferred experience: Business Operations and/or Sales Operations experience
• Preferred skills: Financial analysis, marketing, risk management, communication, negotiation, and relationship management
• Strong organizational skills necessary
• Excellent communication and presentation skills - oral and written
• Must be self-motivated and able to multi-task

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year's Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:
This position is a range of salary grades 6-8 .

Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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