Business Engagement Manager (BEM) - TN/KY/WV Ecosystem

Business Engagement Manager (BEM) – TN/KY/WV

From the beginning, Genentech has been a team of highly dedicated, passionate individuals. We are a place where people are united around a single purpose and an ambitious vision. Together, we aspire to deliver ever better health outcomes for patients while lowering overall healthcare costs. Our goal is to compel the customer to act on behalf of their patients while showing great commitment to the rare disease community, whose support is key.  Utilizing innovative methods to identify patients who may benefit from treatment, we must take a highly strategic approach to patient access while assisting patients and their caregivers to navigate the healthcare system.

The Opportunity:

The Business Engagement Manager (BEM) at Genentech is a crucial link between the company and financial decision-makers in the healthcare ecosystem. They represent the Genentech product portfolio and play a vital role in connecting with customers, including large provider institutions, as well as internal stakeholders like senior leadership and squads. The BEM leverages their expertise in account and contract management to lead and influence customers, develop and administer provider contracts, and identify partnership opportunities. They work closely with the Director, Healthcare Market (HD) to ensure appropriate contract terms and compliance. The BEM's deep understanding of the healthcare environment helps them navigate the complexities of the ecosystem and the internal dynamics of product and customer priorities. They represent the commercial portfolio including current and potential future contracted products within the designated ecosystem.

• You will utilize advanced understanding of the contracting landscape and specific needs of provider healthcare systems and their financial decision-makers (FDMs) to identify and implement innovative win-win opportunities that support improved patient outcomes, lower costs, and improved quality of care.
• You will take accountability for provider contract administration within the ecosystem, including informing FDMs about contract eligibility and handling contract paperwork for provider onboarding.
• You will drive provider contract pull-through and communication within the ecosystem, ensuring that providers are informed about tier status, directional performance, and implications such as discounts and rebates. Educate stakeholders about payer formulary status.
• You will play a critical account management role by independently engaging, influencing, and partnering with senior financial decision-makers and other FDMs within ecosystem practices and health systems. This will not only advance business interests but also ensure a positive customer experience and perspective of Genentech as a partner and innovator.
• Develop and execute engagement strategies and account plans for top-priority IDN, GPO, and GPO aggregate accounts, ensuring timely access, adoption, contract pull-through, and systemic change by collaborating with leadership, formulary decision makers, and population health stakeholders.
• Coordinate and communicate effectively with internal stakeholders, including Healthcare Directors, Market Access, Sales, Marketing, Compliance, Legal, and Field Operations, to ensure cohesive and compliant account management and drive enterprise-level engagement through innovative and digital approaches.
• Develop and execute engagement strategies and account plans to ensure access and adoption with key IDNs, GPOs, and aggregate accounts, partnering with internal stakeholders to shape cross-functional efforts and drive clinical demand.
• Engage with leadership and decision-makers at IDN, GPO, and GPO aggregate accounts to facilitate product uptake, contract pull-through, and business-to-business partnerships, serving as the central communication point for efficient information flow.

This is a field based role that will cover Central and Western Tennessee.  It is preferred that candidates live in this area for consideration.

Relocation Benefits are not available for this role

Who you are:

Qualifications

• Business, analytics or finance degree, Bachelor’s degree level at minimum
• 8 or more years cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry (e.g., payers, health systems), is required
• You will have advanced understanding of the contracting environment, encompassing the competitive landscape, economic/market factors, and legal/regulatory implications within the ecosystem.
• You will have effective project management and administration of multiple complex contracts involving various stakeholders (internal and external), while demonstrating strong collaboration, stakeholder management, and communication skills. Additionally, you will have proven inspiring, influencing, and leadership abilities applicable to both customer and internal audiences, including senior leadership, coupled with a solid understanding of external laws, codes, and company policies in the healthcare industry.

Preferred Qualifications:

• MBA or other related graduate-level degree is preferred

• Proven track record of analytical ability, operational excellence, and detail orientation
• You will have the ability to work in an ambiguous environment undergoing a transformation, while maintaining a focus on operational excellence and detail orientation
• Extensive experience in navigating the hospital/IDN formulary process, managing complex IDN, GPO, and GPO aggregate accounts, with expertise in contract negotiations, particularly in oncology, neuroimmunology, and rare disease products, and a deep knowledge of key IDN accounts and relationships in Tennessee.
• Advanced skills in business strategy, negotiation, presentation, analytics, and teamwork, with a demonstrated ability to develop and execute strategic business plans, adapt to changing market conditions, and understand the managed care landscape to enhance business and patient access.

This is a field-based position and overnight travel may be required. This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role. As a result, Genentech, Inc. (Company) from time to time will check your motor vehicle record for purposes of determining your eligibility for driving a Company vehicle or driving any vehicle on Company business.

The expected salary range for this position based on the primary location of Tennessee is $158,600.00 – $294,600.00.  Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.  This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Genentech is an equal opportunity employer, and we embrace the increasingly diverse world around us. Genentech prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status.