Business Program Manager

We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.

The Engineering Operations (EngOps) team is responsible for ensuring the Technology org is operating as effectively as possible. In this role, you’ll report directly to the Sr. Director of Engineering Operations and partner on a variety of non-technical programs across Tech. As a part of the EngOps team, you’ll help shape the development and culture of our growing Technology organization. You’ll help build, launch and maintain programs like Engineering Bootcamp, OKRs, Mentoring, and other organizational programs. 

You’ll work closely with people across the Tech org to manage organizational programs, including scoping solutions, building buy-in, setting a timeline with milestones and keeping stakeholders up to date on progress. You’re passionate about people and the way they grow and learn. You love taking a big opportunity, breaking it down into manageable pieces, building a plan and driving progress. Scrappy and hands-on with a “no job too big, or too small” approach, you’re able to juggle bigger projects alongside smaller day to day tasks seamlessly. You have experience in a fast-paced, dynamic environment where you leverage your ability to solve ambiguous problems, drive clarity and get things done.

This is a remote opportunity within Canada and the US.

What we're looking for:

• 6 - 9 years of program/project management experience
• Demonstrated experience forming strong relationships and working cross-functionally in a remote-first or remote-only environment covering multiple countries and time zones
• Experience working with Sr. Leaders to drive decision-making and accountability to deadlines
• Solution-oriented, loves taking on challenges, can work successfully against shifting priorities and thrives in ambiguity
• Exceptional communication skills; you’re able to draft comms, build decks and communicate clearly across many stakeholder groups
• Experience building project timelines, including setting milestones and reporting on progress
• Organized and detail-oriented, to help support our fast moving team.
• Experience managing programs throughout the program lifecycle (ideation, proposal, timeline & milestone build, launch, execution and maintenance)
• Experience managing program budgets 
• Experience building workflows to help teams operate more effectively

What you can expect:

• Weekly check-ins to make sure all projects and priorities are aligned, and to problem solve roadblocks
• Flag and solution blockers that affect program’s progress and work with appropriate stakeholders to mitigate any issues. 
• Produce scalable and repeatable timelines and templates for efficiency; refining templates already in place, and creating new ones when necessary.
• Refine high-level requirements from stakeholders and translate those into detailed, prioritized, actionable tasks. Define project plans, coordinate resources, manage rollout and ongoing support (or finding an end owner and transitioning to them seamlessly).
• Examples of programs this role will be responsible for: 

- Work with cross-functional teams like HR, Finance and IT to build & Manage cross-Tech Business Cadences (QBR, Budget Reviews, Tooling reviews, etc)

- Drive & refine the OKR process for Tech: build a cadence of review, ensure reporting is complete and drive the review conversation.

- Work with our Talent partners to build & maintain the headcount management process for Tech; lead weekly cross-functional hiring meetings with Talent, update leaders on status of roles & align leaders on next wave of priority roles.

- Work with the Tech Leadership Team to build new organizational programs like Developer Bootcamp and Mentoring and refine existing programs like Monthly Tech Manager Meets, Tech All Hands, etc. 

USA-based roles only: The Annual base salary for this role is between $147,000 USD and $199,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The Annual base salary for this role is between $128,000 CAD and $173,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

What we offer:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing

> 👶 Maternity and parental leave top up programs

> 👟 Wellness spending account

> 🏝 Generous PTO policy 

> 💖 Company-wide wellness days off scheduled throughout the year 

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage

 Growth and future 

> 📈 Employee stock option program for all full time employees 

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions 

> 🔑 Free 1Password account (and friends and family discount!) 

Flexibility and community

> 🤝 Paid volunteer days 

> 🌎 Employee-led DEI&B programs and ERGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this your Talent Partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

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