Business Systems Analyst

JOB SUMMARY:

The Business Systems Analyst will be responsible for managing and prioritizing incoming requests, maintaining the backlog, analyzing business processes, gathering requirements, and creating data-driven solutions to improve decision-making. The Business Systems Analyst will service as a technical and functional data subject matter expert for the Reporting & Analytics team.

The Business Systems Analyst will hit the ground running focusing on capturing requirements through refinement sessions and building a backlog for our NetSuite data source migration initiative.

The ideal candidate will have 3+ years of experience in reporting and analytics, proficiency in Power BI, and a solid understanding of data warehouse concepts.

KEY RESPONSIBILITIES:

· Analyze data from multiple sources, including table structures, field mapping, data scrubbing, and data continuity.

· Analyze business data to identify trends, patterns, and insights.

· Develop and maintain reports and dashboards using Power BI.

· Design, implement, and optimize data warehouse solutions to support reporting and analytics needs.

· Ensure data quality and integrity through robust validation processes.

· Administer applications to ensure correct configuration and support for internal customer needs, proactively mitigating issues.

· Collaborate with stakeholders to identify and document business requirements.

· Conduct interviews, workshops, and surveys to gather detailed requirements.

· Translate business requirements into technical specifications.

· Create detailed documentation, including data models, process flows, and user guides.

· Work closely with data engineers, data scientists, and other IT team members to develop and implement data solutions.

· Communicate complex technical concepts to non-technical stakeholders effectively.

· Identify and implement best practices for reporting and data analysis.

· Lead User Acceptance Testing (UAT) and Quality Assurance (QA) activities.

· Implement basic integrations into the ERP system.

· Independently analyze operational workflows and existing system functionalities to identify and implement necessary application changes.

· Provide support for existing interfaces between applications, ensuring timely remediation of errors.

REQUIRED SKILLS AND EXPERIENCE:

· 3+ years’ experience as a Business Analyst working with reporting and analytics, Power BI or Data Warehouse teams is a must.

· 3+ years’ experience with SQL and database management.

· 3+ years’ experience with data migration from non-native applications into a custom environment.

· 3+ years’ experience writing requirements. I.e., epics, user stores and acceptance criteria.

· 3+ year’s prioritizing and managing backlogs.

· In-depth experience working with applications/tools to capture, manage and communicate business and technical requirements. I.e., Jira, Confluence, Azure DevOps, etc.

· Experience with ticketing systems. I.e., Remedy, ServiceNow, ConnectWise, etc.

· Strong proficiency with Microsoft Visio, Project, and SharePoint

· Strong proficiency with Microsoft Office (Word, PowerPoint, Outlook, and Excel)

· Effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment.

· Manage multiple and changing priorities, meeting deadlines in an entrepreneurial setting.

· Quickly learn new software solutions and business processes.

· Highly organized, detail-oriented, excellent time management skills.

· Excellent written and verbal communication skills

PREFERRED SKILLS & EXPERIENCE:

· Experience with NetSuite.

· Experience with supporting CRM & ERP systems.