Capital Sales Coordinator

Job Description Summary

Accountabilities in this role

This position supports administration and sales reporting functions for domestic customers for the sales team for BD Capital Equipment product lines. This role is an individual contributor with specific requirements include preparing quotes, sales orders, managing sales programs, customer requests and inventory tracking duties.

Members of this team are the primary contact for our sales team assisting in supporting our medical equipment customers. The incumbent must provide demonstrated competency in essential job functions. Daily tasks are varied and often complex, which requires good judgment and the ability to make appropriate decisions in a timely manner.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

Essential Responsibilities:

• Daily Interface with BD Sales force to communicate on orders, issues and resolution of customer service issues.
• Review and create capital quotes utilizing quoting system.
• Review and create sales orders for capital and service billing in ServiceMax and MFGPro, including managing change and return orders.
• Purchase order follow up including review of invoicing and possible credit card processing.
• Equipment evaluation and sales programs administration including reporting on programs.
• Capital inventory tracking, coordination and reporting.
• Data reconciliation between ServiceMax and ERP system for capital Demo/Loaner/Evaluation pool of equipment.
• Completion of special project assignments as required.
• Support of divisional sales goals and operations of the Capital Sales Dept.

Qualifications:

• High school diploma or GED required. A 2-year business or related degree preferred.
• 2-4 years' experience in a customer service or sales support role.
• Intermediate knowledge of Microsoft Office products, including Outlook, Excel, Word & Access.
• Knowledge of ServiceMax, and SAP advantageous but not necessary.

Key Competencies:

• Strong interpersonal, verbal and written communication skills; able to communicate effectively.
• Proven ability to quickly establish credibility, trust, and support with emphasis on a customer focus.
• Self-motivated with the ability to work independently with minimal direction.
• Results and detail-oriented with highly motivated work ethic and strong time management skills
• Effective at managing shifting multiple priorities while meeting business goals.
• Problem-solving and process improvement minded.
• Must demonstrate a strong commitment to quality.
• Must demonstrate a positive attitude, be a strong team player, who will strive in a fast pace environment.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization's investment in BD University, you will continually level up your tech skills and expertise.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Primary Work Location

USA UT - Salt Lake City BAS

Additional Locations

USA UT - Sandy

Work Shift