Case Manager (8092)

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for a talented Case Manager who wants to make an impact in the lives of others.

Purpose and Impact:

The Case Manager provides services in our Guardianship program to assist in the coordination of direct services for 35-40 wards of the Agency to include: placement, monitoring of facilitating the provision of medical, social, psychiatric and financial needs of the ward.

Essential Functions:

• Visit clients a minimum of one time monthly and monitor the care provided.
• Prepare the initial and annual reports for the court.
• Maintain client files and case notes.
• Marshall assets, handle banking chores, application for benefits on behalf of clients as applicable.
• Documentation of all client activity.
• Correspondence relating to the wards personal/financial affairs and personal relationships.
• Advocacy on behalf of all clients.
• Conduct case conferences with Program Director, Client Assets Manager and other caseworkers as needed.
• Interaction with the volunteers of the program.
• Coordinate with other professionals involved in the continuum of care for all wards.
• Assume 24-hour emergency call for after hours, to be shared with the Program Director and other caseworkers.
• May be required to assist the Program Director with community outreach, education and marketing duties.

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Qualifications

Education:

BA or BS in Social Services, Accounting, or LPN, RN required. 

Experience:

Experience in guardianship preferred.  Must have a background in the social services, medical nursing, legal, insurance or financial field. Knowledge of community resources and services is helpful.

Skills:

This individual must be a self-starter, who can work independently and is unafraid to make decisions. The person must be able to seek out supervision and help when needed. Interpersonal, organizational, and problem solving, written and verbal communication, and time management skills are required along with the ability to transfer knowledge to others. Computer knowledge preferred.

Other:

Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Principal Accountabilities:

• Maintain an accurate account of activities in the client logs and case notes for each ward.

• Manage all assets of each ward under the prudent person rule, with the primary objective being to protect and preserve the wards assets.

• Must work well independently, as well as get along well with all other staff and outside contacts.

• Accurate, complete and timely submission of all required court reports required under FS 744.

• Professionalism in all LSF matters.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.  

Amazing benefits package including:

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• Note: Head Start employees paid time off and holiday schedule may differ
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

LSF is proud to be an equal opportunity employer.