Channel Operations Marketing Program Manager

Job Title: Channel Operations Marketing Program Manager

Introduction:

The Channel Operations Marketing Program Manager will ensure that our Together Commerce Alliance partners, Toshiba's umbrella partner program, are fully equipped to meet their growth goals by managing and maintaining comprehensive partner marketing programs and their efficient operations, including channel resellers/VAR's, ISV's and more. Responsibilities range from working both strategically and tactically, as well as cross-functionally, in the design and execution of operations for indirect sales channels, to advising and executing on the appropriate programs and methodologies as part of the evolution of the channels eco-systems - including managing partner status/eligibility, co-marketing/MDF programs and processes. As a result, this makes it easier for our partners to do business with Toshiba, while enabling channel sales to achieve their short and long-term objectives for sales revenue, profit, and market penetration. This also includes working with key stakeholders to define sustainable processes and support for channel opportunities, as well as championing reporting and compliance activities. This role is pivotal to creating and expanding the foundation for win-win growth between Toshiba and our amazing Business Partners.

Required Skills:

• Good understanding of B2B partner programs, owning and improving programs to drive growth for channel resellers/VAR's, ISV's and other partners (ideally in high-tech and/or retail industry)
• Highly organized with attention to detail
• Outstanding communicator who understands how to tailor information to engage and demonstrate value based on your audience; whose presentation skills are characterized by clarity and brevity.
• Solid financial fluency, understanding how decisions made have an impact on our business and our business partners.
• Highly capable of analyzing information, reporting/measuring activities and impact; making recommendations based on insights to peers and upper management. Confirmed analytical skills with an emphasis on execution.
• Process oriented
• Knowledge seeker, continuously pursuing, trialing, and dissecting the latest marketing trends and hottest new technologies.
• Strong motivation, and creativity to successfully reach partners, create conversations, build, and nurture relationships with key decision makers.
• Ability to work in fast-paced environment with successful experience managing multiple priorities simultaneously, maintaining a high-volume pace with the ability to "switch gears" quickly as the conversation warrants, and drive for clarity Motivated by Toshiba core values: Respect, Empowerment, Teamwork, Adaptability, Integrity, and Leadership.
• Bachelor's degree or equivalent experience.

Preferred Skills:

• Experience with the retail technology industry, either on vendor or client side
• Experience with using Salesforce (CRM), Oracle, Pardot, Canva, Asana
• Familiarity with Partner Portal management

Areas of Expertise & Special Skills:

• Good understanding of B2B partner programs, owning and improving programs to drive growth for channel resellers/VAR's, ISV's and other partners (ideally in high-tech and/or retail industry).

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [email protected] to request an accommodation.

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)