Client Account Coordinator

HelpFlow • Other US Location

Company

HelpFlow

Location

Other US Location

Type

Full Time

Job Description

Description

Role: Client Account Coordinator

Location: Remote- WFH

Type: Full-timeĀ 

Position Summary:

Our client, a leader in cybersecurity services, is committed to providing secure and innovative solutions to its clients. They believe in fostering a culture of compliance and security to protect their clients' data and maintain trust.

Currently, our client is searching for a Client Account Coordinator to support the service delivery team by facilitating change orders, renewals, and upsell opportunities among existing clients. The Coordinator will be responsible for generating proposals, maintaining accurate sales records, and ensuring seamless communication between clients and internal teams. Ideal candidates will have strong organizational skills, excellent communication abilities, and a keen eye for detail to drive client satisfaction and business growth.

Roles & Responsibilities:

  • Manage accounts of existing clients
  • Facilitate QBRs
  • Proposal generation
  • Coordination between SMEs and PMs
  • Maintain accurate client records in CRM
Requirements

Qualifications:

  • Bachelor's Degree in Business Administration, Marketing, or a related field (preferred)
  • Proven experience in account management, sales support, or similar role
  • Excellent organizational and multitasking skills with a strong attention to detail
  • Exceptional communication and interpersonal skills
  • Proficiency in CRM software (Salesforce and Hubspot preferred)
  • Proficiency in Google Workspace
  • Strong analytical skills and the ability to interpret data
Benefits

What we offer:Ā 

  1. The startingĀ salary rate is $5/hr - depending on experience
  2. Fully remoteĀ (you can workĀ anywhere, literally as long as you have a stable internet connection and electricity)
  3. Pandemic-proof job
  4. Career Growth
  5. Performance-based compensation review
  6. Since you will be working from home, you get to save a lot of time and money
  7. Ā Company &Ā teamĀ events - Virtual and Offline

Notes:Ā 

  1. For the best application experience, we recommend using Google Chrome as your browser on a desktop or laptop. Please AVOID using mobile devices, iPads, or tablets to ensure optimal performance and minimize any potential submission issues.
  2. Select any of theĀ locations listed below. We're a fully remote company, so selecting any location from the list doesn't affect your application.Ā 
  3. Be sure to monitor your email's "Spam / JunkĀ folder" to not miss any emails from us.
  4. Ā Please provide an activeĀ mobile phone # (any Network, must have ViberĀ butĀ not a landline #)Ā so we can contact you via text or call if needed.Ā 

Apply Now

Date Posted

09/20/2024

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