Client Operations Specialist (Billing Specialist)

Billing Specialist

Are you looking for a growth opportunity with a reputable company and a positive work environment? Come join one of the world's largest and most prestigious law firms, headquartered right here in NYC. They are looking for a Billing Specialist to join their team.

Billing Specialist - Manhattan - base salary up to $80,000 + overtime + bonus

Responsibilities:

• Interface with client accounts payable departments (or other designated representatives) in a manner that demonstrates professionalism in keeping with the Firm's values and commitment to client service
• Prepare and review monthly draft bills to include addressing billing discrepancies in advance of partner review; discussing and implementing any changes; obtaining billing authorization from the partner; and ensuring consistent adherence to client-specific guidelines
• Respond to all queries regarding time entry and/or billing; proactively contact timekeepers to review time entry protocols
• Obtain third party/vendor expense back-up, and redact all client and personal information not relevant to the matter
• Participate in the collections process, resolving delinquent accounts in a timely manner according to Firm policy and escalating appropriately to Firm's management
• Conduct client reviews verifying client/matter arrangement and information in management and reporting system
• Administer client engagement letter process, confirming letters adhere to the Firm's standard, are issued on a timely basis, are properly signed with all appropriate schedules included, and are returned by the client
• Provide timely information on billing and collections

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• Bachelors degree required
• 3+ years of related experience
• Ability to efficiently execute, review and organize a high-volume of client case activity
• Excellent interpersonal and client service skills
• Strong technical skills in Microsoft Excel
• Experience dealing with demanding clients, whether internal or external to the organization
• Strong communication, presentation and negotiation skills
• Ability to work independently as well as within a team
• Prior law firm billing experience a plus.
• Knowledge of Elite and/or Aderant a plus

• Pay: We negotiate high salaries using US Bureau of Labor Statistics
  
• Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  
• Permanent Employment: Many of Addison's Finance & Accounting job openings lead to potential permanent employment
  
• Connections: You connect directly with hiring managers from renowned organizations
  
• Options: You are presented multiple employment options near your home
  
• Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation