Client Solutions Manager, B2B
Company
Kepler Group
Location
Chicago, IL
Type
Full Time
Job Description
- We're transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face.Â
- We're growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company.Â
- We're fun. You'll work with and learn from the smartest people in the industry and have a blast doing it.Â
Want more jobs like this?
Get jobs in Chicago, IL delivered to your inbox every week.
The Client Solutions team owns our client relationships, leading communication of Kepler’s strategic guidance and ensuring that internal teams meet and exceed clients' goals. They’re home to ad operations, campaign project management, and overarching client planning.
The Client Solutions Manager will be a leader on key B2B client relationships. In this critical role, you’ll be responsible for deeply understanding clients’ business issues and goals, becoming the trusted “go to person” for clients. You’ll succeed as a CSM if you’re a proven leader, have exceptional communication and quantitative skills, and are a creative problem solver with a deep understanding of today’s digital ecosystem.
What You Will Do:
- Be an expert in leveraging digital media channels for maximum impact – including display (programmatic and direct), mobile, search, social and online video, among others
- Act as the primary point of contact for assigned clients; escalate, track and solve client issues
- Partner with clients to understand their business goals, marketing objectives, and competitive constraints
- Lead your team through campaign design and setup – including media strategy, media buying and ad operations - and oversee reporting and analytics for assigned clients
- Monitor and manage all aspects of daily client campaign performance
- Lead on-site and remote client strategy and status meetings
- Manage a team of Client Solution Senior Analysts and/or Analysts, and serve as internal client to other Kepler functional teams
Desired Skills and Experience:
- 3-5+ years of experience in digital advertising account management, account-based marketing (ABM), lead generation
- Experience with marketing campaign design, campaign management, and analysis
- Ability to apply innovative thinking to solve complex client marketing challenges
- Strong analytical skills; must be comfortable with MS Excel, data analysis, and internet technologies
- Strong ability to create, build and leverage relationships
- Ability to lead day-to-day client relations, and work with management and multifunctional teams to respond to client needs
- Excellent listening, presentation, and written and verbal communication skills
- Effective time management skills; ability to prioritize and meet deadlines
- Ability to contribute to fast-paced, entrepreneurial, team-based environment
- Bachelor’s degree with relevant major preferredÂ
Transparency is fundamental to Kepler’s culture. Our compensation strategy is designed to attract, reward, and retain the talented employees that drive Kepler’s growth and success. We aim to offer competitive direct compensation and a rich indirect compensation program that demonstrates the value we place on our employees and their wellbeing.
Total Compensation:Â Â Â Â Â Â Â Â
- Base Salary: $90,000 - $117,000
- Target Annualized Discretionary Bonus: 5% ($4,500 - $5,850)
- Target Total Cash: $94,500 - $122,850
Benefits:
- Healthcare/Dental/Vision
- Unlimited PTO
- 401k Contributions
- $75/mo Wellness Stipend
- $100/mo Mobile Phone Stipend
- $50/mo Internet Stipend
- $500/yr Annual Learning Stipend
- $2,000/yr Annual Tuition Stipend
- One-time $200 New Hire Home Office Equipment Stipend
- Parental Leave - 16 week primary caregiver / 6 week secondary caregiver leave
- Annual Work From Anywhere 4 weeks per year
Kepler is a people first organization. If this roles piques your interest but you may not check every box, we still encourage you to apply! Studies show that imposter syndrome can prevent women and people of color from applying unless they meet every single qualification. We welcome all who are interested to apply, you just might be a great candidate for this role or others.Â
Protect yourself from recruitment fraud. The only way to apply for a position at Kepler is by submitting a direct application via the Keplergrp.com website or working with a recruiter employed by Kepler with a @keplergrp.com email address. Learn how to stay safe by clicking hereÂ
Â
Â
Date Posted
02/03/2025
Views
0
Similar Jobs
Supervisory Information Technology Specialist (Policy and Planning) - Department of the Army - U.S. Military Entrance Processing Command
Views in the last 30 days - 0
View DetailsWelder 1/Fabrication - Weiss-Aug – Elk Grove Village, IL
Views in the last 30 days - 0
Minimum of 1 year of manufacturing experience Give finished tank an inspection to ensure tank meets customer visual requirements ie weld spatter remov...
View DetailsInsurance Sales Agent - Customer Service - Freeway Insurance Services America, LLC
Views in the last 30 days - 0
Personal Lines or Property and Casualty license preferred but not required Accurate accounting of all currency transactions as well as timely delivery...
View DetailsInsurance Sales Agent - Customer Service - Freeway Insurance Services America, LLC
Views in the last 30 days - 0
Personal Lines or Property and Casualty license preferred but not required Accurate accounting of all currency transactions as well as timely delivery...
View DetailsExecutive Chef - Viceroy Chicago
Views in the last 30 days - 0
A 2year 3year or 4year culinary degree and at least 5 years of progressive experience in a hotel or a related field Coordinate all par stock levels
View DetailsBusiness Data Analyst - Ahold Delhaize USA
Views in the last 30 days - 0
Takes the initiative to keep both own knowledge of the eCommerce fulfillment space up to date and to maintain an awareness of developments in the reta...
View Details