Clinical Account Specialist 3

Employer: Biosense Webster, Inc.

Job Title: Clinical Account Specialist 3

Job Code: A011.4078

Job Location: New Brunswick, NJ

Job Type: Full-Time

Rate of Pay: $96,408 - $99,000

Job Duties: Provide expert clinical product and technical assistance, consultancy and training to physicians and EP Lab Staff on the effective use of BWI's systems and catheter equipment (e.g., The CARTO® System components and associated software modules and RF generators) during case procedures within an assigned geography. Educate customers on all BWI products to optimize effective usage by providing technical and clinical information and in-service trainings. Collaborate with peers to share best innovative industry practices to increase value for customers. Use consultative selling techniques to identify potential transfer-of-value opportunities within the account. Create awareness of BWI solutions and facilitate upper management contact with the key decision makers to drive incremental business, all this by creatin sustainable relationships and networks of collaboration inside each customer account. Maximize customer case support capability through proper planning and scheduling. Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. Ultrasound CAS, FSE, RBD) and other internal and external partners. Develop and share best practices with US Field Sales and Service colleagues, and internal partners. Develop and grow mutually beneficial customer relationships within and beyond the EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. Stay current on company products instructions for use (IFU), best practices, and technical troubleshooting, as well as relevant scientific clinical literature and new product information. Prioritize and appropriately respond to requests in a high-stress environment. Maintain composure and problem solving focus during stressful interactions. Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during operation room sessions. Provide mentoring for new BWI commercial team members as requested on the role of "Field Trainer". Manage account documentation, compliance training requirements, expense reporting, and Company system input. Maintain Safe Fleet standards according to Company guidelines. Ensure subordinates follow all Company guidelines related to Health, Safety, and Environmental practices and that all resources needed to do so are available and in good condition. Ensure personal and Company compliance with all Federal, State, local, and Company regulations, policies, and procedures.

Qualifications

Requirements: Employer will accept a Bachelor's degree in Biotechnology or related field and 2 years of experience in the job offered or in a Clinical Account Specialist 3-related occupation.

Up to 50% domestic travel required throughout the South Texas region. May telecommute.

This job posting is anticipated to close on 10/30/2024. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company's long-term incentive program.

Employees are eligible for the following time off benefits:

• Vacation - up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
• Holiday pay, including Floating Holidays - up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below.

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.]