Clinical Specialist, Spine Enabling Technologies (Concord, NH)

Why join Stryker?

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Who We Want

Hard-working winners.

Persuasive influencers.

Organized self-starters.

Mission-driven team members

What You Will Do

This is a field based (hospital) role in Concord, NH. The Clinical Specialist will provide clinical product support for Stryker Spine's Enabling Technologies products to all end users and provide on-site guidance and assistance during surgical procedures. The Clinical Specialist will

• Provide surgeons and operating room staff with Clinical/Technical support in the operation of the company's navigation technologies, associated equipment and instruments to ensure procedural efficiency.
• Provide training, ongoing in-services, and customer education to assigned account(s).
• Work within accounts to maximize the use of the Enabling Technologies and Spine product line, by ensuring customer confidence in our technology through consistent procedural performance.
• Develop, implement and enhance all resources necessary to properly service our customers and technology.
• Collaborate with cross-divisional sales partners to assist with inventory management
• Use proprietary software to prepare pre-operative scans for use in conjunction with the company's navigation system, assists surgeon in preoperative planning and intra-operative guidance.
• Provide prompt and accurate complaint reports per the requirements of Stryker Enabling Technologies quality system.
• Solve product problems for customers in an expeditious manner.
• Provide communication around product performance.
• Obtain purchase orders for products consumed during surgical procedures and maintains and tracks case coverage purchase orders for services provided.
• Partner with other cross functional teams in selling the clinical benefits of the company's products, drive continuous account growth and case volume.
• Identifies and executes opportunities to participate in cross-divisional labs for product education
• Possible off-hours, weekends, and holidays to support business needs

What You Will Need

• Bachelors degree preferred or 6 years equivalent clinical experience
• Sales and/or marketing experience preferred
• Excellent problem-solving, interpersonal and organizational skills
• Physical Requirements-Medium work: Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects
• Possible off-hours, weekends, and holidays to support business needs

Physical Requirements:

• Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects
• Must be able to review printed materials
• Must be able to communicate effectively with large groups of people
• Must be able to use common office equipment and software application (e.g. PC, word, excel, scanning, etc.)

Mental Requirements:

• Must be able to routinely make decisions which may affect immediate customer service-related operations and have a divisional effect
• Must be able to quickly resolve complex challenges that occur in a dynamic environment

What We Offer

• A winning team driven to achieve our mission and deliver remarkable results
• Coworkers committed to achieving more and winning the right way
• Quality products that improve the lives of customers and patients
• Ability to discover your strengths, follow your passion and own your own career
• Totalrewards.stryker.com

About Stryker

Our benefits:

• 12 paid holidays annually
• Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
• Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits

About Stryker
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.

Know someone at Stryker?
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Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.