Cloud Account Executive, CBU - Slack

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Sales

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Job Description

Salesforce would be nowhere without its successful sales team. We're seeking a qualified sales representative to help sell Slack. The sales representative should have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals. The ideal candidate will be a quick learner who has strong negotiating skills and an ability to showcase our offerings in a compelling way. Often tasked with giving presentations, building ROI/TCO analysis and attending networking events.

Objectives of this role

• Represent Slack platform and services: Using market and customer research as well as deep and comprehensive knowledge of how our platform meet the needs of customers

• Selling Slack: Demonstrate the value of Slack to potential clients
• Managing customer accounts: Handle existing clients and work to reduce churn
• Negotiating contracts: Negotiate product pricing and commercial agreements
• Providing customer service: Answer questions, provide relevant product recommendations, and help customers maximize software use
• Communicating with the software development team: Relay customer feedback to the development team
• Staying up to date: Keep abreast of market trends and the changing software industry

• Achieve weekly, monthly, and annual sales quotas by successfully implementing sales and marketing strategies and tactics

Responsibilities

• Develop and implement a Territory Plan using comprehensive data analysis, and adjust sales techniques according to interactions and results in the field
• Maintain working relationships with existing clients to ensure that they receive exceptional service and to identify potential new sales opportunities
• Generate leads and build relationships by organizing daily work schedule to call on existing and potential customers
• Identify prospects, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories
• Possess in-depth product knowledge and be able to conduct demos and handle objections
• Prepare concise and accurate reports, proposals, and other required documentation for executive-level presentations

Required skills and qualifications

• 5+ years of sales experience within a similar role
• Excellent communication, interpersonal, problem-solving, presentation, and organizational skills
• Proficiency with Salesforce Platforms
• Strong ability to balance persuasion with professionalism
• Solution / Value Selling Approach
• Proven success rate at levels above sales quota
• Ability to travel at least 25% of the time to customer events

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.