Cloud Engineer

JOB DESCRIPTION

Location: Bristol, Edinburgh or London

In this position, you'll be based in one of the above office locations for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare have an opportunity for a Cloud Engineer, working within our CTO (Chief Technology Officer) group. The CTO group is responsible for planning, designing, building, and running technology services. The CTO teams span architecture, infrastructure, service operations, compliance, and technical support.

We ensure that colleagues around the world have access to the technology and agreed service levels that they need to take care of their clients and their clients' shareholders, employees, and customers.

The team associated with this role sits in the Global Infrastructure Engineering function where it focuses on providing strategic direction, implementation, and 3rd level support.

A role you will love

The Cloud Engineer plays a crucial role in supporting and delivering Cloud infrastructure, specifically on Microsoft's Azure and AWS platform. Monitoring infrastructure and environments, taking steps to improve stability, reliability and performance whilst remaining cost-conscious.

In this role, you will be responsible for maintaining existing and creating new infrastructure. Utilising code templates and deploying new infrastructure and environments in accordance with Architecture, Compliance, Operational and Security requirements.

The role involves troubleshooting complicated, cross-platform issues involving Network, IaaS, PaaS, Operating System, Application, Database and other components, taking ownership through to resolution.

Other key accountabilities include:

• Documenting your knowledge of environments and individual systems as you acquire it over time, creating runbooks and ensuring critical system information is readily available to colleagues across the business.
• Seeking opportunities to apply automation to any tasks performed manually, following through to implementation.
• Keeping up-to date with security best-practice and proactively identifying, diagnosing and solving complex security issues.
• Supporting projects where cloud services are required.

What will you bring to the role?

We're looking for you to hold proficiency in deploying and supporting complex Azure/AWS infrastructure environments, with a track record of delivering solutions based on high level designs and own technical decisions. With the ability to adapt well to change.

You will be familiar with PowerShell and deployment technologies, such as ARM, Terraform, Ansible. With an advanced knowledge of Azure IaaS services, such as VMs, ASR, Azure SQL, Containers, backup, encryption and monitoring.

Exceptional problem solving and communication skills are essential to this role, particularly when explaining technical concepts and knowledge transfer with BAU support teams.

In addition, you will have:

• Ability to create comprehensive and effective design documentation and supporting artefacts.
• Awareness of cloud security best practices.
• Solid understanding of Azure policy, blueprints, update & configuration management automation.
• Working knowledge of Azure cost management and resource right-sizing.
• Able to self-identify knowledge/skill gaps and address these independently.

Preferred Technical Skills

• Strong knowledge of Azure Active Directory (EntraID), AD Connect & Conditional Access.
• Strong knowledge of IT security process and procedures.
• Working knowledge of on-premises virtualization platforms and hypervisors.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.