Cloud Network Engineer

Pivotal Ventures (“Pivotal”) is an investment and incubation company created by Melinda French Gates. We partner, invest, and advocate to remove barriers that hold people back, concentrating on areas where progress and opportunity have stalled for millions of Americans. The pursuit of a more equal and equitable United States—not just for some of us, but for everyone—is what drives us forward. It's the why behind every problem we tackle.

We approach partnership with big ambitions and open minds, embracing what’s already working and innovating beyond traditional philanthropy. Some areas we focus on: women in technology and innovation; women in public office; women and girls of color; adolescent mental health; paid family and medical leave; and caregiving.

Inspired by our founder, we reach across communities and sectors to bring together changemakers who can scale up proven ideas and catalyze new ones. We learn from their experiences, amplify their resources, then step back so they can lead. Our impatience with the status quo is fueled by an optimism that progress is always possible.

Pivotal is driven by six core principles – we advance and uphold equity, we dream big and deliver daily, we are exceptional partners, we tell the truth, we keep a start-up mindset and we celebrate our people.

This is an ongoing contract position

ROLE RESPONSIBILITIES

• Partner Closely with Information and Physical Security Teams to implement strategy, technical direction, and engineering solutions for enterprise-wide Network-Infrastructure services supporting key business requirements
• Participate in development and execution of architecture, engineering, and operational roadmaps for IT Infrastructure services globally
• Provide technical leadership for the establishment and implementation of end-to-end solutions utilizing new technologies
• Provide technical solutions for the establishment and implementation of high availability and/or integrated solutions
• Provide clear and concise recommendations to remediate performance bottlenecks.
• Participate in testing with other teams to ensure that performance expectations are met after rolling out new applications and services
• Provide escalation and support for troubleshooting and resolution of Network-Infrastructure issues as required by other infrastructure support teams
• Maintain expertise in Network-Infrastructure technologies to ensure that cost-effective solutions and processes are deployed and aligned with business direction
• Partner with business unit and development team SMEs to develop best -practices that can be proactively incorporated into architectural and engineering designs
• Manage, measure, monitor, and report Infrastructure characteristics
• Experience working in a team-oriented, collaborative matrix environment
• Develop and maintain partnerships with key vendors and ensure that all technology and services roadmaps are understood and leveraged where applicable
• Partner with other IT functions and third-party service providers in the conception, evaluation, piloting, engineering, and operational delivery of solutions for the organization
• Provides on-call support for business-critical escalations
• Installs & qualifies components into production following company policies & procedures
• Participate in IT risk management initiatives in line with industry and corporate audit and compliance strategies
• Collaboration and understanding of security (integration with physical security systems) Physical offices and personal residences that have intricate security systems.
• Limited travel servicing on site networking equipment

SKILLS AND COMPETENCIES

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The requirements listed below are representative of the knowledge, skills, and/or behavior required to be successful in this role.

Knowledge, Skills and Abilities:

• A minimum of six years in a previous Network Engineer or Network Architect role
• Advanced level experience with key Network-Infrastructure technologies, design/implementation, protocols, standards, and best practices (BGP / DMVPN / QoS / Enterprise Switching / Datacenter Switching)
• Advanced level experience with Network-Infrastructure capacity planning and general Network-Infrastructure management best practices
• Advanced level experience transitioning to cloud networking technologies, specific to Cisco, Azure
• Advanced level experience with new location build projects and integration with existing locations and centralize operations center, with a focus on network and physical security.
• Knowledge of applicable data privacy practices and laws
• Able to perform and lead in intercultural environments and projects
• Able to conduct research into Network-Infrastructure issues and products as required
• Experienced in planning and leading medium to large projects
• Flexible, organized with a history of consistent project management and follow-through
• Demonstrated ability to develop partnerships with others to support and collaborate in the delivery of goals
• Innovative with strong analytical problem solving and interpersonal skills
• Strong crisis and vendor management skills
• Able to effectively prioritize tasks in a fast-moving environment
• Strong verbal and written communications skills
• Collaborative mindset

Qualifications:

• Must be able to pass Background Investigation including Criminal, Public Records and Credit Checks.

Preferred Technical Requirements:

• Advanced level understanding of Cisco Meraki -Deploy & Support
• Cisco Routing & Switching expert (DMVPN / BGP / QoS)
• Genetec Physical Security Systems Integration
• IT Security focus
• Cloud Infrastructure Architect level (Azure preferred)
• Knowledge of Azure technologies (Sentinel, LogicApps) a plus
• Advanced understanding of network policy management platforms (Cisco ISE preferred)
• Advanced understanding of load balancing technologies (F5 preferred)
• Advanced understanding of DNS technologies (Infoblox preferred)
• Can work with Linux/Unix systems