Configuration Analyst - Health and Welfare

Job Description:

Consultant Configuration Analyst

The Consultant Configuration Analyst is a member of the Health Care Operations Organization. This is an exciting role that offers an opportunity to blend your systems analysis, critical thinking, and analytical skills. The Consultant Configuration Analyst is responsible for providing support for client advised projects to ensure that the systems are functioning according to the detailed business requirements. As a member of the Configuration Chapter, the Configuration Analyst serves as configuration expert within their squad on new client implementations, platform migrations and existing client corporate actions and fee for service projects.

The Expertise and Skills

Education

• BS or BA Required

Experience:

• 7-10 years of experience in Health & Welfare Domain is preferred.
• Ability to evaluate client requirements against Fidelity Health Benefits (FHB) platform functionality and provide configuration design solutions as required.
• Ability to conduct independent and detailed analysis, problem solving and document findings.
• Demonstrates excellent communication skills (written and verbal)
• Highly organized and self-motivated
• Flexible, multitasking and work with various members of the team on multiple projects or initiatives
• Ability to work in a dynamic fast paced environment
• Understanding of the software development project life cycle process
• Possess a competence in application/technology experience such as PLSQL, SQL, MS Access. Should be able to understand, write and process complex SQL queries
• Experience with related desktop software tools (MS Office, JIRA)

The Value You Deliver

• Partner with the Scrum Leader/Squad Leader to understand the goals and the work for each sprint
• Lead configuration processes/projects and deliver high quality results by working with Configuration Analysts.
• Mentor and coach Configuration Analysts.
• Problem solving/process improvement skills
• Define and analyze client requirement changes for Implementation, Platform Migration, Annual Enrollment and Ongoing Projects
• Perform data analysis and reporting for effective client decisions
• Identify problems with business requirements and recommend modifications to the functional solution which may impact the system design
• Review and build test scenarios for Unit and Regression Testing.
• Perform root cause analysis when issues arise before and after code migrations

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.com

Fidelity Investments is an equal opportunity employer

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to [email protected].