Consultant, Value Consulting

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Create real impact. One customer at a time!

Guidewire is a top cloud employer on Glassdoor with a startup frame of mind and the best-in-class platform for more than 25% of the global Property & Casualty market.

Value Consulting is a niche department within our company that focuses on supporting our customers through their entire core transformation lifecycle to identify, communicate, and realize business value. Through collaboration with all groups within Guidewire and close collaboration with our customers, we are able to translate the business impact and business preparedness of

technology transformation into business value.

This Consultant, Value Consulting role will be passionate about identifying business impacts, optimization opportunities, and potential value drivers related to cloud readiness and upgrades. This role will be integral in establishing the strategy, processes, engagement model, and results related to these engagements. Due to the strategic nature of these efforts, the individual must be creative,

analytical, and personable. He or she must quickly understand process issues and problems; Be a specialist at active listening, gently directing conversations, and generating consensus; Be sensitive and responsive to the needs of the customer and the Guidewire sales representative; Credibly outline examples of value and standard methodologies from Guidewire experience; Continuously drive teamwork across all organizations at Guidewire, including but not limited to Sales, Services, Solution Consulting, Product Development, etc; Present findings in a form that is both visually appealing and intellectually compelling

In addition to leading Value Consulting engagements, responsibilities may include the following:

Conduct introduction conversations with customers considering cloud and/or a product upgrade to introduce Value Consulting concepts and methodology; Lead customer relationships through and beyond their upgrade and cloud transition, with a focus on building enduring partnerships; Promote Value Consulting externally via Guidewire marketing events and public conferences; Advocate for Guidewire’s value orientation internally, especially for Cloud evaluations, serving as a go-to resource for sales, marketing, professional services, and product management teams; Advance the state of the Value Consulting team (e.g. contribute to processes, tools, methodology, and interpersonal development).

Ideal Candidate:

• Quickly understand process issues and problems;
• Be an expert at active listening, gently directing conversations, and generating consensus;
• Be sensitive and responsive to the needs of the customer, customer success, sales and delivery services;
• Credibly leverage best practices gained from Guidewire and industry best practice experience;
• Continuously drive collaboration across all organizations at Guidewire, including but not limited to Sales, Services, Solution Consulting, Product Development, etc.;
• Present findings in a form that is both visually appealing and intellectually compelling.

Responsibilities:

• In addition to leading various engagements and assessments, responsibilities may include the following:
• Conduct introduction conversations with customers considering Guidewire Cloud and/or a product upgrade to introduce business optimization concepts and methodology;
• Manage customer relationships through and beyond their upgrade and cloud transition, with a focus on building enduring partnerships;
• Promote our engagements externally via Guidewire marketing events and public conferences;
• Advance the state of the Customer Solution Strategy team by continuously improving the methodology and tool-sets based on customer experiences.
• This role will require 25%-30% travel.

Required:

• 5+ years of experience in management consulting or functional / technical sales consulting, with a focus on uses/application of technology;
• Exceptional executive presence, communication (both oral and written) skills, and presentation skills;
• Comfortable leading large group discussions with senior stakeholders;
• High analytical aptitude and consultative mind-set to gently challenge customers in making key strategic decisions that will be some of the building blocks of their transformation;
• Proven ability to create visually compelling presentation material;
• Ability to think very quickly "on your feet" and make directional adjustments accordingly;
• Energy and passion to help build and grow our new efforts within Guidewire.

Desired:

• Knowledge of and/or experience in the property/casualty insurance or financial services industry
• Experience with large scale cloud deployments and development of the associated strategy
• Experience selling and/or implementing enterprise software
• Experience with organizational change management practices
• Previous workshop facilitation experience

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About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to [email protected]. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail [email protected] to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.