Content Delivery Associate - TikTok Operations (Outsourcing)

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
At the heart of TikTok, our Content Operations team drives the pulse of creativity, engagement, and diversity across the platform. We are the team that ensures TikTok's ecosystem is dynamic, inclusive, and constantly evolving to meet the needs of our users worldwide.

Responsibilities
- Work closely with Content Partnerships team to develop requirements for campaignprogramming
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- Deliver compliant content programming in various markets for each IP campaign
- Request and track Partner assets for in app content programming
- Manage all programming tools per campaign delivery
- Monitor product adoption and troubleshoot content programming issues
- Upkeep and refresh content throughout campaign delivery
- Liaise with Creator Programs team to deliver authorised incentive programming for Creator campaigns
- Coordinate copywriting translations and manage Quality assurance process
- Request automation and updates from the Product team in a prioritised manner
- Xfn coordination and programming progress reporting

Qualifications

Minimum Qualifications
- At least 1-2 years work experience
- Strong project & stakeholder management skills
- Business proficiency in English

Preferred Qualifications
- Demonstrated interest in film/TV, or entertainment industry
- Technical delivery experience preferred

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.