Cosmetic Reconditioning Associate II

7284 - Rivergate - 2353 Gallatin Pike N, Madison, Tennessee, 37115

CarMax, the way your career should be!
An opportunity in the auto industry you can count on

If you want to build a career in the auto industry, start with a company that's leading the way. As an Cosmetic Reconditioning Associate II you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.

General Summary:

Under general supervision, responsible for completing cosmetic inspections, final quality inspections, as well as vehicle cleaning, paint touch-up, wet sanding, and buffing of CarMax used, new, and customer vehicles according to CarMax standards.

On an as needed basis, responsible for Reconditioning Associate and Reconditioning Associate I duties including but not limited to, zone maintenance, prep for delivery, vehicle receiving, inventory scanning, vehicle movement (both on and off lot), basic vehicle detailing including car wash, wash bay, interior cleaning/vacuuming and exterior cleanliness.

Principle Duties and Responsibilities:

Execute standardized work processes as defined at established pace time

Participate in problem solving and continuous improvement activities with team

Participate in training of new associates with guidance of Reconditioning Associate Lead

Perform various cosmetic reconditioning, cleaning and repair processes including, but not limited to: Paint touch up, wet sanding and buffing according to CarMax standards

Complete Cosmetic Inspections

Complete Final Quality Inspections

Ensure work place cleanliness and organization in accordance with CarMax 5S standards

Identify defects and most appropriate repair methods according to CarMax standards

Provide auction support

Drive vehicles on and off lot

Provide outstanding customer service at all times

Complete duties as assigned by Leads and Managers

Job Specifications:

Position requires the following pre-requisites and ability:

Complete all training on-line and hands-on, including KRONOS Training for Hourly Associates

Accountable to Associate 1 Competency Model

Meet Reconditioning Associate and Reconditioning I Performance Standards

Successful completion of Reconditioning Associate, Reconditioning Associate I and II Workstation Certifications

Read, interpret and transcribe data in order to maintain accurate records

Perform multiple duties in a high-energy, fast-paced environment

Perform manual tasks at a specific pace for a specific period of time

Lift objects that weigh as much as 50lbs

Speak and listen effectively in dealing with customers/associates, both in person and over the phone

Complete CarMax provided training in all functional areas of the inventory process, allowing for cross-training and full coverage of the inventory and detail area

Working Conditions:

Indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions.

Walking or standing for extended periods of time.

Wears CarMax clothing (acquired through company) at all times working in the store.

Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.

Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Standards of Professional Appearance.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.