CRM Manager

Social Discovery Group (SDG) is a global technology company that builds apps at the intersection of dating, social, and entertainment. The company's portfolio includes 70 social discovery platforms with a focus on AI, game mechanics, and video streaming. We actively support and invest in social discovery startups worldwide through our CVC fund.
More than 500 million people in 150 countries enjoy our products, and we strive to have ten times as many.
SDG invests in social discovery technology startups around the world. Our Investments include Open AI, Patreon, Flo, RAW, EVA AI, Clubhouse, Magnet, Woebot, Flure, Astry, Coursera, Academia, Harbour, Space, Auto1, DocSend, AppAnnie, Rapyd, Boom Supersonic, Trading, View, K-Health and many others.
We solve the problem of loneliness, isolation, and disconnection with the help of digital reality.
Our digital nomad team of more than 1200 professionals works all over the world. Together, we are solving the prevalent problem of loneliness and shaping Social Life 3.0 — a new digital reality where people will be able to fulfil their needs for communication and attention from other people and artificial life forms.
Our teams of digital nomads live and work remotely from Cyprus, Malta, the USA, Thailand, Indonesia, Hong Kong, Japan, Australia, Poland, Israel, Turkey, Latvia and many others.

We are looking for an experienced CRM Manager to work with Cupid Media product expect a person to be located in GMT+7 – GMT+8 timezone (or close to it). Cupid Media is an online dating company that operates 33 active niche dating websites based on religion, ethnicity, lifestyle and special interests. The network of sites are available in multiple languages and since its founding in 2000, over 60 million singles have registered across the company's sites. The position is remote and is open for two premium products of CM that are EliteCupid and SilverLove.

Your main tasks and metrics will be:

• Growth in LTV and Retention Rate of users;
• Creation and launch of promotional campaigns, providing reports and presentations on them;
• Planning and layout of regular mailings;
• Audience segmentation;
• Analysis of results;
• Setting up trigger chains;
• Conducting A/B tests;
• Interaction with UX and copywriters.

We expect from you:

• 2+ years of professional experience in B2C digital companies where the email channel generates a significant share of revenue, preferably a subscription model;
  
• HTML and graphic editors (photoshop or analogues);
  
• Experience working with a large subscription base (from 500 thousand subscribers) through return channels (email, web and app push);
• Experience interacting with technical specialists (developers, testers, designers, analysts), setting tasks;
• Understanding of metrics OR, CR, CTOR, LTV, EROI, Retention;
• Analytic mind;
• Fluency in English at a confident level.

What do we offer:

• Remote work from any location within a close time zone (GMT+7-8);
• 20 Vacation Days (after 6-month probation is complete) / 7 Wellness Days (available right away);
• $1000 USD reimbursement for Workplace Equipment (after three months probation is complete, paid only once);
• Health Benefits - 50% of medical bills up to $1000 per year (after 6 months with the company).

Sounds good? Join us now!