Customer Experience Support Associate
Company
JM Family Enterprises, Inc.
Location
St. Louis, MO
Type
Full Time
Job Description
The Customer Experience Support Associate performs diverse administrative tasks in support of Call Center activities. Job functions include a variety of routine and some non-routine clerical and phone-related job functions.Â
Responsibilities:Â
-
Handling mail itemsÂ
-
Data entryÂ
-
Creation or completion of reportingÂ
-
Title work processingÂ
-
Extension/due date change processingÂ
-
Calling customers and dealersÂ
-
Identifying funds received and paid in full processing
We offer our full-time associates:âŻÂ
-
Amazing Health & Wellness benefits.Â
-
4 weeks paid time off.Â
-
Annual Merit increases and year-end Bonuses as well as Pension and Profit Sharing benefits!Â
-
Amazing associate deals and discounts with our sister company, Toyota.Â
-
The opportunity for growth and development (Education assistance program) as well as career advancement.Â
Qualifications:Â
-
Excellent organizational and follow-up skillsÂ
-
Ability to excel in a fast-paced, constantly changing environmentÂ
-
Ability to multi-task
-
Assertive, clear, and concise oral and written communication skillsÂ
-
Must be detailed orientedÂ
-
Ability to work independently as well as operate as part of a teamÂ
-
Competent PC and keyboard skillsÂ
-
Accurate typing skills of 40 wpmÂ
-
Proficient in ExcelÂ
-
Ability to stand, bend, and squat for lengthy periods of time to file documentsÂ
-
Ability to work weekends, evenings, and overtime as neededÂ
#LI-MW1
#LI-Hybrid
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYERÂ
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.
Â
DISABILITY ACCOMMODATIONSÂ
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Familyâs Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.Â
Date Posted
12/17/2024
Views
0
Similar Jobs
Customer Success Manager - Artera
Views in the last 30 days - 0
Artera a patient communication platform aims to revolutionize healthcare customer service by enabling twoway conversations between patients and health...
View DetailsOperations Manager - C3 Industries
Views in the last 30 days - 0
The Operations Manager is responsible for overseeing the smooth operation of procurement inventory and packaging departments at the MO facilities They...
View DetailsBI ETL Developer II (AWS Redshift) - Spectrum
Views in the last 30 days - 0
Spectrum is seeking a BI ETL Developer with 4 years of experience in AWS Redshift data integration development using ELT methodology data collection a...
View DetailsMarket Operations Manager - Carvana
Views in the last 30 days - 0
Carvana is a car sales company that aims to provide a hasslefree online car buying experience They offer a nopressure nohaggle platform where customer...
View DetailsAd Operations Specialist - Spectrum Reach - Spectrum
Views in the last 30 days - 0
Spectrum Reach the advertising sales division of Charter offers custom solutions for advertisers through various media platforms They are seeking an A...
View DetailsSenior Risk Assessor - Spectrum
Views in the last 30 days - 0
Spectrum is seeking a Senior Risk Assessor with 6 years of ITIT Security andor Corporate RiskAudit experience The role involves leading technical risk...
View Details