Customer Service Representative

bet365 Colorado, CO

Company

bet365

Location

Colorado, CO

Type

Full Time

Job Description

Who we are looking for
Never Ordinary. Are you interested in the fast-paced and growing sports gambling industry? We're seeking ambitious Customer Service Representatives to join our US team. This is not just a job; it's a career opportunity where your growth is our priority, supported by our promote-from-within culture. Imagine working in an environment where every day brings new challenges and opportunities to excel, all while being surrounded by a team as passionate about success as you are.
Join our Customer Service team at our new US headquarters in downtown Denver! This full-time position requires flexibility to support our customers across the busy sporting calendar, including evenings, weekends, and federal holidays. We're committed to training and developing our staff, ensuring your success is our success, prioritizing your career growth and our culture of internal mobility.
Starting at $22.40 per hour, with an increase to $23.24 post-training, our benefits package includes Company funded healthcare, a 401(k) with Company match, 32 paid days' off annually, bonus, on-site fitness facilities, and more.
Preferred skills and experience
Strong individual and team collaboration skills.
Exceptional verbal and written communication abilities.
Keen listening skills.
A passion for delivering outstanding customer service.
Eagerness to expand personal knowledge and skills.
Meticulous attention to detail.
Proficiency in multitasking within a fast-paced environment.
Innovative problem-solving capabilities.
Efficient typing, literacy, and numeracy skills.
Main Responsibilities
Ensuring a positive experience for our customers.
Utilizing internal tools to investigate customer inquiries, coordinating with various departments, and escalating within the Customer Service team as needed.
Communicating with customers via live chat, telephone, and email effectively and efficiently.
Resolving customer requests and complaints in a timely and polite manner.
Conducting internal tasks to improve customer perception of our platform.
Demonstrating a thorough understanding of policies, procedures, and licensing requirements.
Advocating for responsible gaming.

Apply Now

Date Posted

01/20/2025

Views

0

Back to Job Listings ❤️Add To Job List Company Info View Company Reviews
Positive
Subjectivity Score: 0.9

Similar Jobs

Project Engineer/Senior Project Engineer - Space Data Networks - The Aerospace Corporation

Views in the last 30 days - 0

The Aerospace Corporation is a trusted partner to the nations space programs providing technical expertise and innovative solutions across satellite l...

View Details

Space Control Design Engineer/Sr. Space Control Design Engineer - The Aerospace Corporation

Views in the last 30 days - 0

The Aerospace Corporation is a trusted partner to the nations space programs providing technical expertise across all aspects of space The Defense Sys...

View Details

Senior Security Architect - EchoStar

Views in the last 30 days - 0

EchoStar is seeking a Security Architect to lead the design development and implementation of its Identity Management IAM and Zero Trust Architecture ...

View Details

Data Analyst - Technical Operations - EchoStar

Views in the last 30 days - 0

EchoStar through its brands like Boost Mobile DISH TV Gen Mobile Hughes and Sling TV is revolutionizing connectivity The Video Services teams responsi...

View Details

Sales Account Manager - Market Enginuity

Views in the last 30 days - 0

Market Enginuity is seeking a passionate public media enthusiast for a sales role in Colorado Springs The ideal candidate will have a minimum of 35 ye...

View Details

Sales Representative - PriceAdvantage - Skyline Products

Views in the last 30 days - 0

The company is seeking a highperforming Sales Representative with strong technical and sales skills to join their fastpaced team in Colorado Springs T...

View Details