Customer Service Representative

Customer Service Representative | Tulsa, OK

Job Type: Full Time; rotating schedule including weekends

$13-14 per hour

If the job below matches your experience and preferences, please apply today!

Required Experience:

• 1+ year(s) experience in a call center environment
• Proficiency utilizing Microsoft Office (Word, Outlook, Excel)
• Swift data entry speed of at least 7,000 key strokes per hour with minimum 98% accuracy
• Previous work experience with verbal and written communication in both English and Spanish is a plus, but not required

• Take inbound calls from a queue
• Assist in updating account information, correct billing issues, and assist in resolving technical issues through research and various tools provided
• Maintain a high level of world class customer service/professionalism
• Be receptive to regular coaching and feedback, in order to achieve individual and team performance goals
• Work with customers to resolve inquiries
• Explain and inform new and existing customers regarding all products and services available
• Maintain records, prepare specific reports, and update accounts as needed

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• Pay: We negotiate high salaries on your behalf, and pay employees on a weekly basis
• Opportunity: to work for top-rated Tulsa companies that only utilize Addison Group for their hiring needs
• Permanent Employment: Most of Addison Group's Contract-to-Hire roles end in permanent employment
• Personalized Search: Addison Recruiters work hard each day to make sure that your job search is highly personalized and matches your qualifications
• Options: You are presented multiple employment options near your home.
• Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation