Customer Support Specialist

Contra • Asia Only

Company

Contra

Location

Asia Only

Type

Full Time

Job Description

Time zones: CST (UTC +8)

Contra is looking for a customer support specialist located in the Philippines to join our team. You'll be responsible for providing world class support for our growing freelancer and company customer base. This role involves performing support tasks. The expected time commitment is weekends 8 am - 5pm EST

What you’ll be responsible for:

Provide support to users and address any issues or questions they may have.
Efficiently manage and execute daily operations tasks.
Ensure all tasks are completed in a timely manner maintaining high-quality standards.

Tools you'll be using:

Hubspot
Notion
Looker
Retool

Apply: https://contra.com/opportunity/2sAvvLEl-customer-support-specialist

In your application please include the following in a 1-3 minute loom video

introduce yourself
your customer support journey/experience
why you are interested in Contra

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Date Posted

09/17/2024

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