Data Analyst

POSITION

Data Analyst

LOCATION

This position is available to Virginia residents as Richmond or Lynchburg, Virginia in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.

At Genworth, we are committed to caring for our customers and for the safety of our colleagues. In the event the office is inaccessible (i.e. Inclement Weather), this role may be required to work remotely.

YOUR ROLE

The Data Analyst to join our expanding problem-solving team will be supporting our Long Term Care Claims Operations department and will help drive business strategy and solve complex problems. This individual will harness the power of data to better forecast trends, build dashboards that measure effectiveness/efficiency, provide cost benefit analysis, drive capacity planning, and project impact all while getting to present findings/insights to the leadership team.

WHAT YOU WILL BE DOING

• Support LTC Operations Claims leadership with reports, data, & analytical insights
• Collaborate with business partners to understand their problems and goals, gather business requirements, and develop queries & key performance indicators dashboards
• Conceptualize, create, iterate, and automate dashboards for tracking metrics and driving business recommendations
• Build and maintain reporting using a variety of tools that will include Business Objects, SQL, Spotfire, and PowerBI
• Handle ad-hoc requests from internal & external parties in a timely fashion aligning with current and historical business processes
• Participate in Claim strategic initiative projects by providing insight and data analysis
• Build strong relationships with Senior Management to develop deep context about the organization initiatives and help shape strategy through data
• Recommend changes to processes based on trends and data analysis, apply knowledge of Claims strategy, relevant issues, and risk and financial goals

MUST HAVE / WHAT YOU BRING

• Excellent analytic and problem-solving skills, a critical thinker with the ability to identify trends and solve problems with data
• Bachelor's degree in an analytical or technical discipline
• 2-5 years' professional experience demonstrating expertise in developing SQL code in Oracle or Microsoft SQL
• Strong knowledge of how to manage and analyze structured data using Microsoft Excel, SQL, and/or Python
• Proficiency in writing SQL; interpreting, enhancing & optimizing established SQL queries
• Experience building clear and easy to understand dashboards with a data visualizations tool (i.e. Spotfire, Tableau, Power Business Intelligence or Business Objects)
• Ability to present insights and make recommendations to Senior Management
• Experience translating functional business requirements to technical specifications
• A team player who leads by example with the ability to multi-task based on business needs
• A highly analytical and curious mindset that can iteratively define relevant metrics and translate analytical insights to drive strategy, action, and recommendations

NICE TO HAVE

• Experience with Internal Genworth Systems or background in the Insurance Industry
• Experience working with TIBCO Spotfire Business Intelligence
• Experience working with Pega
• Master's degree in related field
• Subject matter expertise in advanced analytical and modeling data capabilities utilizing Python and/or R
• Experience in data management and cleaning including database object creation - SQL Functions and Views

WHAT WE OFFER

• We have a real impact on the lives of the people we serve
• We work on challenging and rewarding projects
• We give back to the communities where we live
• We offer competitive benefits including:
  • Medical, Dental, Vision, Flexible Spending Account options beginning your first day
  • Generous Choice Time Off for your first full year
  • 12 Paid Holidays
  • 40 hours of volunteer time off
  • 401K Account with matching contributions
  • Tuition Reimbursement and Student Loan Repayment
  • Paid Family Leave
  • Child Care Subsidy Program

COMPANY

Genworth Financial, Inc. (NYSE: GNW) is a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging. Headquartered in Richmond, Virginia, we apply our nearly 150 years of experience each day to helping people navigate caregiving options and fund their long term care needs. Genworth is also the parent company of publicly traded Enact Holdings, Inc. (Nasdaq: ACT), a leading U.S. mortgage insurance provider. For more information on Genworth, please visit https://www.genworth.com/. From time to time Enact separately releases financial and other information about its operations. This information can be found at https://ir.enactmi.com/.

The mission of Genworth's US Life business is to efficiently keep our promises to our customers and their families and to lead the industry forward to solve the nation's long term care crisis.

We know we can't deliver on our mission unless we deliver for our employees. That's why we are committed to creating a culture that fosters inclusion, camaraderie, rewarding work, community involvement and a focus on our employee's well-being. We know each employee contributes in their own unique way and we are dedicated to supporting each of them to help them reach their full potential.

At this time, Genworth will not sponsor a new applicant for employment authorization for this position.

No agencies please.