Deduction Balancing Operations RS BPO Hyd 155132

Qualification: B. Com BBA BBM MCom MBA Job Description: Responsible for handling customer queries relating to Plan/Participant • Follow-up on queries and provide timely resolution Maintain quality and productivity benchmarks Avoid unplanned absenteeism Fulfill requests by completing transactions and forwarding requests • Ownership & Accountability on open cases that you are working with clients Identify opportunities to retain clients longer and maintain positive OSAT scores Maintain Quality and Productivity benchmarks • Avoid unplanned absenteeism Login beyond scheduled hours to support business during peak volume days/months Be flexible for Adhoc trainings on regulatory and operational changes as needed ##LI-DNI
Qualification: B. Com BBA BBM MCom MBA Job Description: Responsible for handling customer queries relating to Plan/Participant • Follow-up on queries and provide timely resolution Maintain quality and productivity benchmarks Avoid unplanned absenteeism Fulfill requests by completing transactions and forwarding requests • Ownership & Accountability on open cases that you are working with clients Identify opportunities to retain clients longer and maintain positive OSAT scores Maintain Quality and Productivity benchmarks • Avoid unplanned absenteeism Login beyond scheduled hours to support business during peak volume days/months Be flexible for Adhoc trainings on regulatory and operational changes as needed

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